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Solved
LAN1, LAN2, LAN4 link down on AC1750 Firmware Version V3.01.14
Hi, my ethernet LAN1, LAN2, and LAN4 all have a status of Link Down. Lan3 is working. My router is the AC1750 WiFi cable modem model C6300. The firmware version V3.01.14. Is there a way to fix this or do I have to buy a new router?
Thanks!
- And if they're sending you a replacement, I'd mark this as solved so others don't try to fix a hardware failure thinking this isn't resolved. :)
15 Replies
do you have something connected to those ports?
- I have something plugged into Lan3 which is working. Lan1 is connected to my cable box. Lan2 to my smart TV. And lan4 an Xbox
Even when I do not have things plugged into LAN1,2,4 they still do not work.
- Anyway to fix the ports?
You can visually inspect the ports and see if they pins are bent/corroded.
But if a factory reset doesn't fix the issue, about the only other thing to try would be to have the ISP reprovision the modem.
If the issue is a corrupt firmware problem, that'd be the only way to overwrite it.
- Thanks how would I have the ISP reprovision the modem? I called netgear and they said there is a virus and the only way to have it fixed is to sign up for a $99.99 6 month service.