Limited or no connectivity

Question

I recently installed a Netgear C3700 cable modem/router. I have a laptop running WIndows XP that I can't seem to get connected to the internet. I was able to connect with no problem on my older Netgear wireless router. I am not sure if my security settings need changed or what. Any advice?

Thanks, Mike

DarrenM · Answer

Hello Golfman1007

&nbsp;

Did you name the SSID the same name as your old router if so you will need to go into your wireless settings on your PC and tell the PC to forget all networks with that name then try to connect again.

&nbsp;

DarrenM

Golfman1007 · Answer

The SSID is the name of the new router. I have other devices that connect without a problem. It is only my laptop that is running Windos XP.

R0mpetoto · Answer

are you unable to connect to any website? can you login to your router?

Golfman1007 · Answer

I am connected to the wireless network but can not connect to any websites.

DarrenM · Answer

Hello Golfman1007

&nbsp;

Are you maybe getting a ip address conflict you usually see a yellow triangle come up on top of your wireless connection icon.

&nbsp;

DarrenM

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Limited or no connectivity

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