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RND1023's avatar
RND1023
Guide
Nov 12, 2022

Nighthawk AC1900 C7000V2 Modem Router slow download speeds

I have 600 MBPS coming into the unit and if I get within 3' of it, I can get about 211 coming out via WIFI. That is with the Ookla speed testing. Unplugging it for a period doesn't change anything. Firmware is up to date. What can I do to improve this? Is the modem router unit bad, shot, junk? Thanks.

32 Replies

  • 1. what wired speed to you get? 

    2. are you testing over 2.4ghz or 5ghz?

    3. what actual device are you testing the speeds on? 

    4. You won't hit 600mbps over wireless on that router. 300-400mbps is more around the range you can expect over 5ghz for that devices. 

    • RND1023's avatar
      RND1023
      Guide

      My ethernet speed with a new cable & Ookla testing is about 94 with 2.4. I'm using my laptop.

      • Kitsap's avatar
        Kitsap
        Master

        RND1023 wrote:

        My ethernet speed with a new cable & Ookla testing is about 94 with 2.4. I'm using my laptop.


        Your statement above does not make a whole lot of sense.  New Ethernet cable connecting what to what?

         

        Over the 2.4 GHz Wi-Fi band, a test throughput of 94 Mbps is not bad.  How old is your laptop?  What operating system?

         

        Have you run a throughput test using your laptop connected to the 5 GHz band?

         

         


  • RND1023 wrote:

    I have 600 MBPS coming into the unit and if I get within 3' of it, I can get about 211 coming out via WIFI. That is with the Ookla speed testing. Unplugging it for a period doesn't change anything. Firmware is up to date. What can I do to improve this? Is the modem router unit bad, shot, junk? Thanks.


    It is premature to declare your modem/router unit as bad, shot, or junk.

     

    Testing internet throughput over a Wi-Fi connection is primarily a reflection of the device you are running the test on.

     

    Ookla native application test is appropriate for your connection if your are using a computer connected to the modem/router through a good Ethernet cable.  If your results indicate you are obtaining the throughput that compares favorably to what you are purchasing from your ISP, then you can focus on configuration of your Wi-Fi.   

      • Kitsap's avatar
        Kitsap
        Master

        RND1023 wrote:

        According to this post it appears to be a regular problem with this modem router unit.

         

        c7000v2 Slow wifi speed - NETGEAR Communities


        There are a lot of variables involved with the throughput capacity of a Wi-Fi connection.  Placing blame on the modem/Wi-Fi router hardware would be relatively low on the list.  At the top of the list would be the configuration of the Wi-Fi router, capacity of the device you are using to test, and the radio frequency environment where you are testing.  The environment includes home construction material and interference from other Wi-Fi sources,

    • RND1023's avatar
      RND1023
      Guide

      My ethernet speed with a new cable is about 94 with 2.4.