Hi , My Windows 10 OS not recognize the DM200 modem-router when I plugged in it in the PC.Any idea ?Thanks, see you.

> My Windows 10 OS not recognize the DM200 modem-router when I plugged> in it in the PC. What, exactly, does "not recognize" mean to you? As usual, showingactual actions with their actual results (error messages, LEDindicators, ...) can be more helpful than vague descriptions orinterpretations.

xavierng Power applied? LAN port (yellow/amber) used? Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon. Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery. Factory new DM200 or pre-used? If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost. Once the reset button is pressed, the power/status LED does change from green to amber. After these five seconds, the power/status LED will start flashing, indicating the router is activating the default config.

schumaku wrote: xavierng Power applied? LAN port (yellow/amber) used? Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon. Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery. Factory new DM200 or pre-used? If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost. Hi schumaku , Power applied yes. LAN port is green fixed. Activity LAN PC LED have green color activity. My DM200 is factory new device. See you.

antinode wrote: > My Windows 10 OS not recognize the DM200 modem-router when I plugged> in it in the PC. What, exactly, does "not recognize" mean to you? As usual, showingactual actions with their actual results (error messages, LEDindicators, ...) can be more helpful than vague descriptions orinterpretations. Hi antinode ,My Windows 10 PC not detect the DM200.See you.

> My Windows 10 PC not detect the DM200. Still no useful information. What, exactly, are you doing? What,exactly, happens when you do it? Are you using some web browser on your "My Windows 10 PC"? Which URLare you giving it? THEN WHAT HAPPENS?

Windows 10 not recognize the DM200 modem router

13 Replies

antinode
Guru
Sep 13, 2018
> My Windows 10 OS not recognize the DM200 modem-router when I plugged
> in it in the PC.

What, exactly, does "not recognize" mean to you? As usual, showing
actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
- xavierng
  Aspirant
  Sep 13, 2018
  antinode wrote:
  
  > My Windows 10 OS not recognize the DM200 modem-router when I plugged
  > in it in the PC.
  
  What, exactly, does "not recognize" mean to you? As usual, showing
  actual actions with their actual results (error messages, LED
  indicators, ...) can be more helpful than vague descriptions or
  interpretations.
  
  Hi antinode ,
  
  My Windows 10 PC not detect the DM200.
  
  See you.
  - antinode
    Guru
    Sep 13, 2018
    > My Windows 10 PC not detect the DM200.
    
    Still no useful information. What, exactly, are you doing? What,
    exactly, happens when you do it?
    
    Are you using some web browser on your "My Windows 10 PC"? Which URL
    are you giving it? THEN WHAT HAPPENS?
schumaku
Guru - Experienced User
Sep 13, 2018
xavierng

Power applied?

LAN port (yellow/amber) used?

Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon.

Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery.

Factory new DM200 or pre-used?

If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost. Once the reset button is pressed, the power/status LED does change from green to amber. After these five seconds, the power/status LED will start flashing, indicating the router is activating the default config.
- xavierng
  Aspirant
  Sep 13, 2018
  schumaku wrote:
  
  xavierng
  
  Power applied?
  
  LAN port (yellow/amber) used?
  
  Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon.
  
  Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery.
  
  Factory new DM200 or pre-used?
  
  If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost.
  
  Hi schumaku ,
  
  Power applied yes.
  
  LAN port is green fixed.
  
  Activity LAN PC LED have green color activity.
  
  My DM200 is factory new device.
  
  See you.
  - schumaku
    Guru - Experienced User
    Sep 13, 2018
    The Windows 10 Network Interface - IPv4 Stack is configured to get IP address and DNS automatically?
    
    Some captive portal is supposed to come up, if Edge is the default browser and there is older firmware in place (before 1.0.0.56 or the like), some controls might be missing and you have to copy the URL to an alternate browser like Chrome or Firefox.
    
    Does it get an IP address like 192.168.5.x assigned from the router which does default to 192.168.5.1?
    
    Potentially worth a note: The DM200 LAN port speed is Fast Ethernet, just in case you have forced the interface to be Gigabit somehow (what should not be possible)

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Windows 10 not recognize the DM200 modem router