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Forum Discussion
sharkbot
Oct 11, 2016Follower
AC1200 Choppy connections, Had N600 Dual-Band, was fine
Well I had a WNDA3100v2 – N600 Wireless Dual Band USB Adapter before and it crapped out on me. Looks like it just went dead from years of use. I went to the store and bought the current model that I'm using, the AC1200, I started to experience choppy connections online while gaming.
The N600 was fine, no connection issues and only slowed down if other people were heavily using the net. Now my ping time in game is 10-20ms but i'm experiencing spikes where the connection is choppy. I look and I see no fluctuation of ping. Streaming videos is fine, downloads are fine. I installed the new drivers without the genie right off the bat and it was spiking. I then installed the genie to see if it would fix it. Did not work. Reset the router. Still spiking. I'm about to go return it. It seems like it's a hardware issue, weird how the lesser model outperforms.
1 Reply
- JamesGLMaster
Hi sharkbot,
Since you have a point of comparison and did use the latest driver, it would be best to contact support for more troubleshooting steps that would determine if it is a hardware issue. Your device is still within warranty since it is still brand new.
JamesGL
Community Team