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jithins's avatar
jithins
Aspirant
Aug 29, 2015

Netgear A6200 Keeps disconnecting and overheating

Hi, my netgear adapter keeps over heating and disconnects, or jsut disconnects at random times, I have minimum power consumption disabled as a fix ive read, it has not helped. 

My computer is windows 10 and im using netgear nighthawk x4 router, with connected to 5ghz wifi network. And my room temperature is usually at 73F, I have also tried using usb 3.0 port and still disconnects. 

What can I do to fix this, and if possible any idea whats causing this?

7 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi jithins,

     

    Welcome to Community!

     

    Is the device connected at the back of your computer? Try to connect it in another USB port(in front if there is) or try to use the USB cradle and check the temperature of the device and if you still have disconnection.

     

    Regards,

     

    JamesGL

    Community Team

    • richwells98's avatar
      richwells98
      Tutor

      Its not your adapter. its windows 10. mine worked perfectly fine til i upgraded to win10 and either slows down transfer rates or just stops working even though the light is on to say its connected

      my normal NAS transfer rate is 25M. it drops to 15 after a while. pull adapter out of the cradle and put back in - back to 25M

      it seems to take a while for the issue though, i leave my pc running for days at a time. but it happens while the connection is in use so its not sleep related

       

      • jithins's avatar
        jithins
        Aspirant

        it still overheats on my other computer windows 8.1 

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi jithins,

         

        We can provide exact temperature for the unit but if you think it is not the normal temperature like it was before then it might be  a hardware issue. 

         

        Regards,

         

        JamesGL

        Community Team