So, I just got the Netgear A6210 network adapter for Christmas because I was having problems with my old one and it works great but the only problem is I'm getting internet drops randomly for like a second or two and then it comes back. It's hardly noticeable when browsing the net, but when it comes to gaming it can be really frustrating. I have already looked up if anyone else has had a problem with this but have seen nothing. I should note the drivers are updated and I am running the adapter on Windows 8.1. I'm not entirely sure if it's my computer or the adapter, I'm just assuming it's the adapter as the last one I had didn't have this issue. If anyone knows anything that could help I could really use it, thanks.

It has got to be a driver. I have the A6200 and it was flawless on Win7. I upgraded to 8.1 and it has been horrible. Tech support is terrible. they even had the gall to tell me that it was my computer's fault (i.e. Microsoft).Most recently, they decided to send me a brand new one...guess what? Same problem. It will drop the connection and disappear from the network control panel. It stands to reason the 6210 and 6200 are having the same problem due to the driver but Netgear doesn't want or is incapable of fixing it:mad:.

iflyfred wrote:I just installed the new driver and I am still experiencing disconnections at an alarming rate. Did you remove the old driver beforehand? I've been using the new driver for a while (I helped test it) and its night and day better than the old one. I'd gone from constant drops to whats now a very stable connection where it probably drops a couple of times in a week rather than several times per hour at its worst.

I have the same issue... I've installed the latest software from the website, and I'm running Windows 8.1 Professional. I can plug in my previous (slower) adapter and it does not drop. I'm suspecting it's the hardware or the drivers. I can make it drop while trying to copy large files over the LAN. It will also drop when streaming video.Any updates would be greatly appreciated.

Yes, I'm having the same issue. Just got the adapter today from Amazon. I'm also running Windows 8.1 and downloaded the latest "stand-alone" driver from the Netgear web site. I can consistently replicate the drop by downloading large files from the LAN as well as streaming video from my Slingbox. I can remove the adapter and replace with my existing (slower) adapter and the drops don't recur. I'm hopeful this is a driver issue, but it could be defective hardware I suppose... Any updates would be appreciated.

creeper277 wrote:So, I just got the Netgear A6210 network adapter for Christmas because I was having problems with my old one and it works great but the only problem is I'm getting internet drops randomly for like a second or two and then it comes back. It's hardly noticeable when browsing the net, but when it comes to gaming it can be really frustrating. I have already looked up if anyone else has had a problem with this but have seen nothing. I should note the drivers are updated and I am running the adapter on Windows 8.1. I'm not entirely sure if it's my computer or the adapter, I'm just assuming it's the adapter as the last one I had didn't have this issue. If anyone knows anything that could help I could really use it, thanks.I have been having a similar problem where the A6210 occasionally seems to drop its connection to my Wifi, loses internet connection and says that no networks are available. A reboot fixes it. I am running Win 7 Pro 64bit on a Dell Opti-Plex 960.Here is one possible fix I am currently trying. Go to control panel, click on "System," open up the "Device Manager." Click on "Network Adapters," right click on the "A6210" and select "Properties." Click on the "Power Management" tab. Make sure "Allow the computer to turn off this device to save power" is unchecked.

Netgear A6210 internet drops | NETGEAR Communities

45 Replies

ACstm
Aspirant
Apr 24, 2017
Just wanted to say I'm amazed with how absoloutely abysmal support for the A6210 has been. It's clear these issues have been going on for three whole years now, and yet there is still no solution. I cannot help but feel like I've been conned out of my money and I'm amazed Netgear hasn't recalled this product if they're not even going to attempt to fix it.

I'll add some more information to this issue, while I'm at it:

Every single port on my computer is a working USB 3.0 port. I had issues installing Windows 7 because it only recognized USB 2.0 ports. I have verified this time and time again. And yet the A6210 always warns me once I plug it in that it could perform faster if plugged into a USB 3.0 port. It is.

It seems to enjoy cutting me out when I'm downloading a torrent file. I should note quite clearly, incase it's not 100% obvious, legal torrents do exist so this should not be a design function if that is the excuse. I personally only use torrent clients for downloading legal files.
aLi112
Aspirant
Apr 07, 2017
Hello i also have this problem i got the product 3 weeks ago, every time i play games i would lose connection and then it would reconnect even when i stream it would stop after couple of mins of streaming. it's pretty annoying problem is there a way to fix this yet ? this post is since 2015 so since then there should be a solution for this ?
Spoiler
- JamesGL
  Master
  Apr 10, 2017
  Hi All,
  
  Please update the driver using the latest one.
  
  https://kb.netgear.com/000037991/A6210-Software-Version-1-0-0-36
  - iflyfred
    Aspirant
    Apr 11, 2017
    I just installed the new driver and I am still experiencing disconnections at an alarming rate.
- JBrander7
  Guide
  Apr 07, 2017
  Guys, seriously. There is no FIX. I tried everything for months and months and months. I cut my losses and stored it in a box and bought a D-LINK Wifi Adapter. It was perfect from first install.
  
  THIS NETWORK ADAPTER IS GARBAGE: NO FIX.
darrylpluto
Aspirant
Jul 26, 2016
Hello, I am having a similar issue where whenever I start to play online video games my connection will randomly drop out for a second or two then immediately reconnect, although this doesn't sound like a big issue it's very annoying when you're in the middle of an intense match and you're kicked from the game server for losing connection. I have tried everything sugguested in this thread and I still have no proper fix. Please, someone at Netgear, help us.
Edit: I'm running Windows 7 ultimate if this matters. It's odd because for the last six months I've had this adapter it's worked like a dream, it's only started doing this a few days ago
- JamesGL
  Master
  Aug 04, 2016
  Hi darrylpluto,,
  
  We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
  
  If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
  
  JamesGL
  
  Community Team
- JamesGL
  Master
  Jul 29, 2016
  Hi darrylpluto,
  
  Try to uninstall the driver with genie and reinstall using the standalone driver.
  
  Regards,
  
  JamesGL
  
  Community Team
  - Innvaer
    Aspirant
    Oct 10, 2016
    Hi!
    I have the same problem as darrypluto, but im on Windows 10. I tried to uninstall the driver/genie and install the standalone driver.
    Run into som problems in the prossess, like my pc didn't recognize the adapter when i was told to plug it in, but i got around it and got connection again.
    However it didn't help in regards to the issue when im playing video games, i keep losing connection for 1-2 seconds, then i reconnects back. This is a big issue.
    It feels like package loss or something. It was working totally fine for the first 3 months after purchase, it just started 2-3 days ago.
    
    - On device manager it says my driver versjon is: 5.1.22.0
    - Windows 10
    
    Thanks for any help.
KJVC
Aspirant
Dec 29, 2015
Hi,
I too am having the same issue. When looking through the properties ofr the device i found somthing in the "advanced" section labelled "multimedia/gamingEnvironment" which was initially disabled. I tried enabling this to see if it would improve my connection while playing a game and it did seem to, however the next time i tried i was back to having conneciton drops so I'm not very sure about this solution.
emeba2
Aspirant
Oct 28, 2015
I faced this problem after I installed window 10 on my disk top, before this I had window 7 and no problem. Now after window 10 the netgear 6210 not helping me to connect with wifi
- JamesGL
  Master
  Nov 04, 2015
  Hi emeba2,
  
  Please try this KB article.
  
  http://kb.netgear.com/app/answers/detail/a_id/29802/~/netgear-a6210-wireless-adapter-not-working-in-windows-10
  
  Regards,
  
  JamesGL
  Community Team
  - mdroberts88
    Aspirant
    Dec 12, 2015
    Hi All,
    
    I can confirm that the issue is in the netgear driver.
    
    The Netgear A6210 uses the Mediatek MT7612U chipset.
    
    Using the Medatek driver fixes the issue immediately - available here:
    
    http://www.mediatek.com/en/downloads1/downloads/usb/
    
    Steps:
    1. Download Mediatek driver
    2. Uninstall Netgear driver / genie
    3. Unplug usb wireless adapter
    4. Install Mediatek driver
    5. Plug in usb wireless adapter
    
    Extremely frustrating considering Netgear released an update to their driver on 20-Nov and this issue has been ongoing since January.
    
    Cheers
Wyntor
Novice
Apr 17, 2015
The dropouts came back but I think I fixed it this time.
I set the dyn addresses to static as follows:
1: 8.8.8.8
2: 8.8.4.4.
I got this from another forum and it worked.
I haven't checked WoW yet.
You have to use routerlogin in your browser to get to change the addresses.
And I found out that my router is a 6300.
Nvm I am happy with Netgear again.
Wyntor
Novice
Apr 11, 2015
Wyntor wrote:
I had the drop problem with the 6200. After installing the Firmware upgrade (1.0.0.88 ) the internet drops vanished.

This firmware upgrade fixed it only partly. While browsing the dropouts are no longer giving the website reset display but playing WoW the dropouts stopping you from changing character. I had to install my old DGN1000 to avoid this. Of course the old DGN1000 is not as good as the A6210 in the wireless department. I hope Netgear will release a better upgrade otherwise 300 dollars wasted.
Itsameanoldscen
Aspirant
Apr 02, 2015
I have been having the same problem with the A6200 for over two years. I gave up on the A6200 after having two replacements from Netgear none of which worked. I have come to the conclusion that it is something to do with the 64 bit processor. I have had more success using the Dlink Adapter DWA180A1
Wyntor
Novice
Mar 23, 2015
Installing the new Firmware upgrade ......88 solved the dropout problem.
Wyntor
Novice
Mar 23, 2015
I had the drop problem with the 6200. After installing the Firmware upgrade (1.0.0.88 ) the internet drops vanished.

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Netgear A6210 internet drops