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Forum Discussion
WJvanEden
Nov 13, 2015Star
WNA3100 constantly disconnecting on Windows 10
Hello, I own two WNA3100: http://support.netgear.com/product/WNA3100 wifi adapters, one for a Windows 10 machine, the other for a Windows 7 machine. The one I'm using for Windows 7 works fine and has no issues whatsoever and is quite a few meters away from my Netgear router, the R6300.
The new Windows 10 machine is much closer to the router so range is not a problem but the wifi adapter keeps disconnecting almost every minute. I have the latest drivers which should support Windows 10 but it looks like the drivers are highly unstable for some reason. After I disconnect and reconnect the adapter to the PC the adapter works fine for another a minute then the connection again shows "limited" or it just disconnects itself completely. I've tried several USB ports on the back and the front of my PC, most of the them are regular USB 2.0 ports and all have the same problem.
I'd really like to know how I can fix this, the product always worked great on Windows 7 but it just doesn't seem to function on Windows 10 even though it says it's supported.
Any help would seriously be appreciated.
- Retired_MemberJan 14, 2017
i found a solution that worked for me:
https://community.netgear.com/t5/WiFi-Adapters/A6200-Disconnecting-on-Windows-10/td-p/981072
Step 1:Go to "Control Panel > All Control Panel Items > Power Options > Change Plan Settings > Change Advanced Power Settings".Step 2:Expand "Wireless Adaptor Settings > Power Saving Mode" and make sure it is set to "Maximum Performance".Step 3:Expand "USB Settings > USB Selective Suspend Settings" and change Setting to "Disabled".
46 Replies
- joey3406Aspirant
Hey guys, the "solution" posted for this topic actually does not solve my problem. I just thought I'd let you know that when I plugged my WNDA into a 3.0 usb slot, it fixed this problem for me. I no longer disconnect.
There ya go,
Joe
I was plugged into a USB 3, although it should not matter as the adapter is USB 2.
I fixed the problem as well, I threw away the worthless Netgear adapter and replaced it with another brand that works flawlessly out of the box. This was the second major issue I have had with a Netgear product that Netgear had no fix for, nor would they replace. I am not mad, I have just learned my lesson. I will never buy another Netgear product again.
- EarthenInitiateMy adapter kept disconnecting even after I tried everything on this form finally I disconnected my external hard drive and for some reason it did not disconnect for a week. I plugged my external hard drive in and it disconnected 10 seconds later. I tried that with 3 different external hard drives one brand new and it still disconnects as soon as I hook one up. USB flash drives did not do this neither did anything else I had up to my computer. I don't know if this will help anyone else but that's what I figured out.
What did you figure out??? Did you resolve the problem? If so, how?
You can see in a previous post, I resolved the problem and have not had a single issue since.
- EarthenInitiateLike I said I tried everything on this forum including hooking it up to a USB 3.0 and it still disconnected until I unplug my external hard drive