This problem has already been raised - but was closed with no answer. See:https://community.netgear.com/t5/WiFi-Adapters/WNCE4004-will-not-connect-with-AC1750-router-despite-multiple/td-p/976279 In my case I am trying to connect to an Arris cable-modem/router. It has both 2.4G and 5G connections. But neither works. It always configures and then says: "The selected network is no longer available. Please make sure the existing network equipment is within the proximity of the Extender". Of course proximity is not the issue here.The previous discussion meandered to trying different security settings, which I have done - but to no avail. Also the WPS mechanism did not work, which is why I am manually trying to configure. This had previously been working with a TP-Link router and before that a Netgear router. I have done a factory reset too. Any ideas?

Hi, it's already a while ago, since this topic came up. But just want to say I encounter the same problem. I just bought an extender EX7300 and replaced my EX6200 which I still use it but in another configuration. I thought this EX7300 is downward compatible. But obviously not. I wanted to connect the wnce4004 to the new extender but no luck. It refuses to connect to the EX7300 extender. Tried WPS and manual via ethernet cable connected to my laptop. And it's indeed not the wnce4004. Cause it connects fast and easy to my Vodafone easy.box as well as to my ex6200. But not to my new EX7300. So what is wrong with that?Any ideas and maybe a solution? So far I've found nothing which could help to connect the wnce4004 to the EX7300.Thanks a lot.

Hi fscout42, Do you have other wireless devices that works with the EX7300?

Hello James, yes I have. A Samsung TV, a mini-PC and my receiver (Yamaha RX-V777). All devices seem to connect except this wnce4004.

Hi fscout42, Will it work if you will connect it directly to the routers network?

Hello James, yes, it does connect to my Vodafone EasyBox as well as to my Netgear router R7000. No problems at all with these devices. Only the EX7300 refuses the connection.That's the current setup now. The thing is the distance. It's not very good.

WNCE4004 will not connect | NETGEAR Communities

20 Replies

fscout42
Aspirant
Jan 15, 2017
Hi, it's already a while ago, since this topic came up. But just want to say I encounter the same problem. I just bought an extender EX7300 and replaced my EX6200 which I still use it but in another configuration. I thought this EX7300 is downward compatible. But obviously not. I wanted to connect the wnce4004 to the new extender but no luck. It refuses to connect to the EX7300 extender. Tried WPS and manual via ethernet cable connected to my laptop. And it's indeed not the wnce4004. Cause it connects fast and easy to my Vodafone easy.box as well as to my ex6200. But not to my new EX7300. So what is wrong with that?
Any ideas and maybe a solution? So far I've found nothing which could help to connect the wnce4004 to the EX7300.
Thanks a lot.
- JamesGL
  NETGEAR Employee Retired
  Jan 18, 2017
  Hi fscout42,
  
  Do you have other wireless devices that works with the EX7300?
  - fscout42
    Aspirant
    Jan 18, 2017
    Hello James, yes I have. A Samsung TV, a mini-PC and my receiver (Yamaha RX-V777). All devices seem to connect except this wnce4004.
sulton
Aspirant
Mar 08, 2017

I have exactly the same problem described by Davidcasper1.

I upgraded to a SuperHub 3.0 router, which provides Wi-Fi access perfectly fine to all my devices (Mobile Phones and Laptop), but unfortunately it is unable to connect to my Netgear gaming adaptor (Model: WNCE4004).

Both my Netgear gaming adaptor and my SuperHub 3.0 router have been reset, but I am not able to connect the two devices together by Push ‘N’ Connect button (WPS) or by connecting the Netgear gaming adaptor to my laptop via an Ethernet cable and connecting the device up by the web set up page www.mywifiext.com. In the latter case when I go through set up my SuperHub 3.0 Wi-Fi signal is found by my Netgear gaming adaptor and it has 100% signal but when I go to complete the process I get the message stating device is not close enough to the Router when I am in the same room.

I have tried the advice given on this thread and changed the security settings on the SuperHub 3.0’s config pages to WPA2, but unfortunately this does not work.

Can you let me know if there are any other setting available I can change on the Netgear gaming adaptor to gain access to my Wi-Fi?

Please get back to me.
- JamesGL
  NETGEAR Employee Retired
  Mar 09, 2017
  Hi sulton.
  
  Check the firmware of the adapter. Make sure it has the latest one.
  
  http://kb.netgear.com/app/answers/detail/a_id/23920?cid=wmt_netgear_organic
  - sulton
    Aspirant
    Mar 11, 2017
    Hi JamesGL,
    
    I am currently running V1.0.0.32, which I believe is the latest version.
    
    Do you have any further suggestions?
sulton
Aspirant
Mar 24, 2017
Hi JamesGL
Please note I tired to connecting to another router ( non SuperHub route) , but unfortunately no luck.

The WiFi adaptor went through the setup process and got to final confirmations page, but unfortunately disconnect from the setup page 1minute after pressing the confirmation button. Please note the wifi adaptor was had solid green light, but i could not connect to the Internet after this process.
sulton
Aspirant
Apr 27, 2017
Hi JamesGL,

The WNCE4004 Netgear WiFi adapter is not fit for purpose as it cannot connect to any WiFi network.

Please get back to me with the contact information of the person dealing with faulty products.

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WNCE4004 will not connect