NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WNDA3100v3 Orange/amber Light most of the time with blue light sometimes
Hello,
I bought a WNDA3100v3 N600 not long ago and I'm having problems. More often that not the light indicator is orange and I have a low ping of sub 10 ms with spikes at 800 ms or small disconnections as seen here when pinging google http://imgur.com/a/DCsza
The weird thing is that sometimes that light is blue indicating (or so I've read) it's connected to a 5 GHz WiFi. The rare times it's blue the connection is perfect.
I have the latest driver for my adapter downloaded from your website, my Netgear Genie doesn't seem to have any options what so ever where I could set the network choice to 5ghz.
My box (not sure on the english word but the thing that keeps me connected to the internet which sits in my living room lol) shows I can have access to both 2,4 and 5 ghz.
I've tried to :
- get a static IP and it somehow worked a for a while and now eventhough I still have it static it doesn't work anymore.
- re-install the driver and netgear genie
- install an older driver
Other computers on the same network don't seem to have any issue being connected to the network.
Thank you for your time.
8 Replies
Hi Ocade,
Do you have a NETGEAR Genie installed on your computer? If yes, you can use it to check the networks. Orange means it is connected to 2.4Ghz.
Hi Ocade,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Hello, sorry for the late answer.
Yes I have NETGEAR Genie, what do you mean by checking the networks? If by that you mean accessing the right network, I did I chose the only network corresponding.
Here is what I can get when clicking on it.
I blurred the mac adress because while I don't know much about this stuff I don't think you'd need it.
Hi Ocade,
Check if you are connected to 2.4Ghz network or 5Ghz network.
