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Forum Discussion
EX3700 connected but no internet
I’m connected but says no internet connection. What do I do?
32 Replies
- Dexter,
I am it says it has a bad IP address.?? Normal wireless works fine, but when I try to switch over to use the EX3700 WiFi it connects no internet. When you run troubleshooting it says bad IP address.
Hello,
I'm having the same as hbterrell. I'm trying to set up an EX3700 as an access point. I have a Zyxel 3415 router and a Dell 3558 laptop running Windows 10. I can WiFi the laptop into the 3700 from the Available Networks, but when connected to NETGEAR_EXT, it shows as "no internet." The troubleshooter in Windows suggested I do a "Networking Reset" which I did. After a reboot, still no internet, but now the troubleshooter gives me "Windows could not automatically detect the network's proxy settings."
I've confirmed that internet is available from the router by running ethernet straight to my laptop (same cable and router port I'm using for the 3700). Suspecting that the ethernet port on the 3700 might be bad, I ran the ethernet cable from the 3700 straight to the laptop, but WAS able to get to mywifiext.net. So I am now flummoxed. Any suggestions appreciated.
-John
I have the same problem with my EX2700. My iPhone seems to connect to the extender (all LEDs are green) but I get an error message on the Settings/Wifi app under my network SSID ATT....3_EXT, "No Internet Connection". When I tried to connect my Macbook, I got the message "Wifi does not have an ip address and cannot connect to the internet". This changes after a few seconds to "Wifi has the self-assigned ip address 169.254.130.57 and will not be able to connect to the internet." When I use a browser on either device to connect to mywifiext.net, I get the message "You are not connected to your extender's Wifi network." It appears that something has gone haywire in the EX2700 because it is not passing the ip address from the DHCP service on my router to the Wifi connected computer. Up to a few days ago there was no problem with the EX2700. What is really confusing is that I tried reconnecting to my old WN2000RPT and have exactly the same set of problems.
jterdiman wrote:
It appears that something has gone haywire in the EX2700 because it is not passing the ip address from the DHCP service on my router to the Wifi connected computer. Up to a few days ago there was no problem with the EX2700. What is really confusing is that I tried reconnecting to my old WN2000RPT and have exactly the same set of problems.
...or it's the router DHCP server which does not properly handle things.
...or the number of concurrently connected wireless clients supported on the router is reached. Note: Different from a wireless access point wired to the Ethernet, each client on the extender does appear as an individual wireless device (with a different mapped MAC address).
:: UPDATE ::
Well, sorry to say, that after over an hour on the phone with a Netgear tier 2 support tech and an array of troubleshooting efforts it was deemed beyond repair and I was told to return it.
Kudos to the Netgear support tech. He was patient and thorough, walking me through a variety of attempts. We made adjustments to the router's TCP/IP and DNS settings. We adjusted the extender's settings. We adjusted wi-fi settings in various devices that were connecting to the extender, but not able to connect to the internet thru it. We did a factory reset. We power cycled items. All to no avail.
Perhaps it is the router DHCP handling, but it is a new model from my cable provider, Spectrum, and I'm not looking to replace it.
