EX6920 AC1200 range extender

Question

Is there a trick to connect the range extender to the 5 ghz band? Range extender only connects to the 2.4 ghz which is b/g/n. Tried pushing WPS button twice, per directions. Reset devices, no joy. Defeats the purpose of extending AC signal if the extender to router link is b/g/n.

Network details and perf testing below:

Router is NETGEAR R6400. Range extender is NETGEAR EX6920. All devices have been updated with most recent updates (as of 1/21/18).

WIFI performance when connected directly in same room as router using Speedtest app:

5ghz network: 104.77 mbps

2.4ghz network: 36.89 mbps

WIFI performance when connected to extender near upstairs office area, also using Speedtest app:

15.89 mbps best performance testing over both the 2_GEXT and 5_GEXT

Again, the extender is pushing out both 2.4 and 5 ghz signal but it will only connect on the 2.4 band to the router which degrades the performance.

DarrenM · Answer

Have you tried to set up the extender in the same room as the router then move the extender after you do the setup?

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DarrenM

jdklein · Answer

Yes I set it up in same room as router twice and bandwidth downgrade still happens

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EX6920 AC1200 range extender

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