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Forum Discussion
EX7000 LEDs Blinking
I have a Netgear EX7000 Nighthawk range extender that has been set up for about 4-5 months now. It has worked great up until now. I noticed the WPS, 2.4ghz and the 5g leds are blinking on it. I power cycled the extender to no avail. At times the internet still works even though these LEDs are blinking, but I've also noticed that it will also go amber and then solid green. I contacted support last night via the My Support page and was told that since my 90 days is up, call someone to troubleshoot hardware, but they closed the case.
The Range Extender is connected to a Netgear router that appears to be functioning ok.
Anyone else run into this issue before?
7 Replies
Hi jbondage,
Please see page 8 of 76 for more information about the LEDs:
http://www.downloads.netgear.com/files/GDC/EX7000/EX7000_UM_21dec2014.pdf
It sounds like the connection is just jumping from good to optimum. You can try moving the EX7000 closer to the router to see if the lights act differently.
Another option is to perform a full factory reset (page 45 of 76)but if there aren't any internet drops then the extender is working normally
While I was on the phone the other day with someone from tech support to do a hardware check, the range extender was in the same room as the router (2 feet from it in fact) and it was still blinking.
Now that I have updated the firmware on the router, yesterday morning and this morning, the actual router had to be reset because the wifi just stopped working. In fact, before I power cycled the router, the main wifi SSID wasn't even showing up when I a wifi device in the same room as the router.
The lights on the extender still blink even after all firmware updates. After I power cycled the router this morning, I had to reconfigure the extender because when I tried to connect it to, it came up and said it wasn't connected to the internet.
Something tells me that there may be a bug in this device that hasn't been figured out yet.
Hi jbondage,
You mentioned that the router had to be reset. Was this a complete factory reset to defaults?
Which router are you using with the extender?
" In fact, before I power cycled the router, the main wifi SSID wasn't even showing up when I a wifi device in the same room as the router. "
Can you please clarify where you were checking the SSID? When you have another device in the same room as the router, you do not see it in the Extender's setup to select a WiFi network? or when on your computer, you do not see the router's SSID?
Do you have access to the internet when just connected via an ethernet cord to your computer?
