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steveincolorado's avatar
steveincolorado
Novice
Jan 02, 2015
Solved

WNDR 4300 loses 2.4GHz Radio daily

I purchased a 4300 router in November of 2013. Soon after purchase I had to reboot the router daily to keep the wireless working. Tech support provided a new firmware update which solved the problem. Fast forward to December 2014 and the router started dropping the 2.4GHz band radio weekly. Now I had to reboot daily or I lose those devices that lack a 5GHz radio. This is very frustrating, I can't seem to keep Netgear routers up and running.
My router's current firmware is 1.0.1.60 and when I do a check for new firmware the router reports No new firmware version available.

I'm at my wits end with this router which replaced a WNDR 4000 that had similar issues then died altogether in under 18 months. There has got to be a way to keep my Router up and working.

Anyone possibly has any ideas on how to correct this issue?
Thanks in advance.

Steve
N750
WNDR4300
  • steveincolorado's avatar
    steveincolorado
    Feb 28, 2015
    The issue was never about the Cable Modem. I fixed the issue by swapping out the Router for someone else's and so far it's been rock solid.

    Thanks anyway.

    Steve

36 Replies

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  • DR5150's avatar
    DR5150
    Aspirant
    Sep 17, 2015

    Has anyone seen any good results on this?

    I am on a WNDR 4300 v1 with 1.0.2.80 firmware.

    I have used wifi analyzer to identify that channel 11 for 2.4 is not being used in my nearby area.

    Still daily the 2.4 radio drops, while the 5 continues to function.

     

    I have made sure that the guest networks are turned on

     

    I am trying to revert back to firmware 1.0.1.42 to see if that helps

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Sep 18, 2015

      DR5150 Try setting the Fragmentation Length and RTS/CTS Threshold to 2304 under 2.4Ghz settings which can be found under Advanced > Advanced Setup > Wireless Settings.

      After adjusting the settings, reconnect your 2.4Ghz devices and observe your connection.

       

      Let us know what happens.

      • DR5150's avatar
        DR5150
        Aspirant
        Sep 18, 2015

        I actually went to 1.0.1.60 for the firmware.

        I had to reset again this morning.

        I'll next give the settings you suggest a try.

  • rfuller783's avatar
    rfuller783
    Aspirant
    Feb 27, 2016

    I've been seeing this same issue the past couple weeks, every 2-3 days I have to power cycle to get 2.4 to work again.  Anything on 5.0 or plugged directly in works great.  I have done a factory reset on it as well.

      • SFeld's avatar
        SFeld
        Initiate
        Mar 13, 2016

        I reflashed the firmware, set the CTS/RTS Threshold to 2304 on both the Netgear and my TL-WA850RE range extender. Then I limited the range extender using MAC filters to only respond to my blu-ray player and nothing else. All my problems disappeared. The netgear 2.4Ghz system hasn't gone down in weeks. I'm not sure which of the above (or any of the above) made a difference, but the system is stabel again. I suppose I could change one thing at time until it starts to misbehave, but I don't care that much.