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MHINO's avatar
MHINO
Tutor
Apr 15, 2021
Solved

can not connect with my Model EX8000

Hi,
I need to go to my wifi to select de "NETGEAR_EXT" , but it just don't find it . The WPS doesn't work either .. i just don't know what to do know.
  • the default login is: 

    login: admin

    password: password

     

    It usually requires you change the password during initial setup. 

    You can try the forgot password option. But if you didn't set it up or don't remember that either, then you'd need to factory reset it to get back to the defaults. 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Since michaelkenward has already asked it to be moved, that's taken care of. 

    did you already setup the EX8000? either using the installation wizard or wps? 

    You realize that its a mesh router?  Meaning that if you set it up using wps or using the default settings, it sets up using the same ssid as the router? 

    • MHINO's avatar
      MHINO
      Tutor
      well i finally connected with my router ! now i'm stuck with the login admin ? don't no where to find it . Sorry i'm so bad at this 🤦‍♂️. i already have an account , but that's not it ?
      • plemans's avatar
        plemans
        Guru - Experienced User

        the default login is: 

        login: admin

        password: password

         

        It usually requires you change the password during initial setup. 

        You can try the forgot password option. But if you didn't set it up or don't remember that either, then you'd need to factory reset it to get back to the defaults. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    MHINO wrote:

    I need to go to my wifi to select de "NETGEAR_EXT" , but it just don't find it .

    I don't uderstand that. What are you doing and where does it go wrong?

     

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

    WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.