NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pyrmont
Feb 22, 2018Guide
MD5-Signed Certificate Warning with OpenVPN on iOS
As of version 1.2.8 of the OpenVPN app on iOS, OpenVPN issues the following warning:
> WARN TLS: received certificate signed with MD5.
> Please inform your admin to upgrade to a
> stronger algorithm. Support for MD5 will be
> dropped at end of Apr 2018
The warning appears as a modal dialog that interrupts use of the device. If the device is unlocked after a short period of time with the VPN connected, there will typically be multiple modal dialogs. This is an extremely frustrating experience.
There appears to be no way to disable this warning and nothing router owners can do. A similar issue arose earlier for Android users (https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Netgear-R7000-and-OpenVPN-for-Android-App/m-p/1310857). It is still unresolved at the time of writing.
Netgear needs to issue a firmware update that changes the certificate used for OpenVPN.
> WARN TLS: received certificate signed with MD5.
> Please inform your admin to upgrade to a
> stronger algorithm. Support for MD5 will be
> dropped at end of Apr 2018
The warning appears as a modal dialog that interrupts use of the device. If the device is unlocked after a short period of time with the VPN connected, there will typically be multiple modal dialogs. This is an extremely frustrating experience.
There appears to be no way to disable this warning and nothing router owners can do. A similar issue arose earlier for Android users (https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Netgear-R7000-and-OpenVPN-for-Android-App/m-p/1310857). It is still unresolved at the time of writing.
Netgear needs to issue a firmware update that changes the certificate used for OpenVPN.
FYI, I documented the steps to required to replace the certificates here. Unfortunately it the steps are written for users of Windows, but it also uses mostly cross-platform OpenSource tools and explains what's going on so I think it should be pretty translatable if you don't have access to any Windows boxes.
Just posting this so you have at least one go-forward path.
108 Replies
- 993TTAspirant
So the R7000P had a hot fix beta firmware available 1.3.2.34, but it has been pulled when they updated the firmware to 1.3.1.44 and the 1.3.1.44 does not support SHA256, what up with that?- schumakuGuru - Experienced User
993TT wrote:
So the R7000P had a hot fix beta firmware available 1.3.2.34, but it has been pulled when they updated the firmware to 1.3.1.44 and the 1.3.1.44 does not support SHA256, what up with that?JamesGL wrote:
Resolution will be released prior to the deadline.
So dear JamesGL, whats the deal here? Deadline passed months ago.
- 993TTAspirant
Hah! Turns out the new R7000P firmware does have the SHA256 support. The release notes just don't mention it.
- jg121234Tutor
Looks like Netgear released a firmware fix for the R6700v1. Here is the link for anyone needing it.
https://kb.netgear.com/000059128/R6700-Firmware-Version-1-0-1-48
Please release one for the R6700v2 next...
Hi jg121234 -
Yes, thanks for the post. I believe I saw the update available for R6700 over the past weekend when I was checking for updates in the Setup | Advanced. Will be updating soon and will post how it works.
Thanks!
Hi!
I installed the latest firmware for R6700 v1, downloaded and installed the scripts and files for Windows PC. Took awhile to search and understand an error: "TAP-Windows adapter 'NETGEAR-VPN' not found". The solution is to be sure to rename the Windows TAP adapter to "NETGEAR-VPN" inside Control Panel, otherwise the login will fail because OpenVPN cannot find the TAP adapter. Works great so far, glad to have the added measure of security. Will try to install the files for iOS next for iPhone X.
- jg121234Tutor
Hi!
Please also update firmware for R6700v2
Thanks!
- zhazellInitiate
How about the R7500v2? It's a nighthawk but no one seems to have mentioned it. It also supports OpenVPN server and is lacking the new certificate.
- KHDHDAspirant
If I install the new firmware to address the MD5 issue, will I lose all of the saved DHCP reservations on my network and have to re-do all of those, or do they survive the upgrade process? How about the MAC address level content filtering settings?
Also, does the new firmware install erase and (avoid re-infection) of the stage 1 (the part that survives reboots) of the VPNFilter malware?
- shamarinVirtuoso
No, all you settings will be saved. It just an update.
- JZDallasAspirant
Wow, some people here are just whinning to much. Netgear support said that they are working on a fix. It is in Beta testing right now. I assume you would want a fix that is working and does not have bugs in it. Also, it was stated earlier that the date OpenVPN was saying is not a hard date. It was a soft date. You can still use the app and connect to your home router. As for the person that said he would be taking his back to Costo, and buying a Cisco one. I did a Cisco router, and the first chance it was hit with a surge, the router died. It was connected to a surge protector, and when I bought the Netgear and still was hit, the Netgear router still turned back on and is still kicking.
So I would say, that I have Netgear's back. If you don't like the product, just take it back and get your money or go somewhere else. Also, the person that said that only one router is updated with the fix and what about the little people with other routers, I have a Nighthawk R8500 and I don't have the fix yet. But I am not complaining......
- jcw265Tutor
news flash: never post just to see your post on a forum. Your lack of information may confuse users that have true product issues. Here are some facts you may want to verify on your own since you are surely highly educated (not)
1) The VPN issue was announced months in advance from OpenVPN.Most if not all Netgear routers using that solution are no longer providing VPN. This was a hard date and netgear knew about it.
2) People are not whinning on this forum they are expressing a total lack of customer service to the end user from Netgear that states VPN services exist through OpenVPN
3) There are business that no longer have the encryption layer they need for security promised from netgear
4) Routers are used for more then gaming in your moms basement
5) Before you attack a group of users get your facts straight.
Sounds like you just don't take security as seriously as others, which is fine. Some folks really won't lose anything in the event of a data breach, or don't really care. Sounds like that may be you.
But when you buy a device for its security features, and the vendor refuses to implement a fix on time to responding to things such as expring security certificates it's a serious problem.
- Tyree42Initiate
I don't have time or capacity to beta test properly (router is in US, I'm in Taiwan currently). But for those wanting the solution, it's listed in the downloads under hotfix (beta):
https://kb.netgear.com/000057097/R7000-Firmware-Version-1-0-9-30-Hot-Fix
Anyone know if this hotfix works with the entire R7XXX series, or is this for a specific R7000 model router?
Thanks
- golf06222Aspirant
I will never again purchase a Netgear product... No word from Netgear for weeks leading up to today.
I called their support line and this is the "first time of being made aware of the issue". She made it sound like the router is functioning as designed and it's an issue with my iphone. The only thing they will do is replace the router (you pay shipping) which we all know is not the issue.
I'm extremely disappointed and I'm now in possession of a very expensive router that doesn't do what I purchased it to do.
- shamarinVirtuoso
For R7000 beta firmware is available to public with RSA OpenVPN support. I've checked it, OpenVPN is working now.
- brian163Tutor
I successfully upgraded from 1.0.6.40_1.1.90 to hotfix 1.0.9.30_10.2.33.
Upon reboot you will see the following message and it will then obtain an updated certificate:
After this is completed you have to go to the VPN tab to download an updated configuration for your devices and install them.
- ablineInitiate
As a followup to my earlier post, interestly the manual I original saw when making my decision to buy had sections:
⦁ Specify VPN Service in the Modem Router
⦁ Install OpenVPN Software on a Windows Computer
⦁ Install OpenVPN Software on a Mac Computer
⦁ Install OpenVPN Software on an iOS Device
⦁ Install OpenVPN Software on an Android DeviceNow I see online it only has the following sections:
⦁ Specify VPN Service in the Modem Router
⦁ Install OpenVPN Software on a Windows Computer
⦁ Install OpenVPN Software on a Mac Computer....with a box out in the "Set Up a VPN Service" section saying:
"Note The modem router does not support iOS or Android VPN client software."Doesn't look like they intend to do anything about it. Even though the latest Firmware V1.0.1.34 Netgear Genie web setup page still has OpenVPN Client Setup instructions for Windows, MacOSX, iphone/iPad and Android, along with an OpenVPN configuration package download button "For Smart Phone". Who are they trying to kid?
I'm returning mine to Amazon UK after only 3 days. What a waste of time! I'll buy from a manufacturer that actually cares about it's customer base next time.
Even the Netgear Moderators can't be bothered to respond. I can't be bothered with Netgear anymore!
- schumakuGuru - Experienced User
abline wrote:
As a followup to my earlier post, interestly the manual I original saw when making my decision to buy had sections:
⦁ Specify VPN Service in the Modem Router
⦁ Install OpenVPN Software on a Windows Computer
⦁ Install OpenVPN Software on a Mac Computer
⦁ Install OpenVPN Software on an iOS Device
⦁ Install OpenVPN Software on an Android DeviceNow I see online it only has the following sections:
⦁ Specify VPN Service in the Modem Router
⦁ Install OpenVPN Software on a Windows Computer
⦁ Install OpenVPN Software on a Mac Computer....with a box out in the "Set Up a VPN Service" section saying:
"Note The modem router does not support iOS or Android VPN client software."Doesn't look like they intend to do anything about it. Even though the latest Firmware V1.0.1.34 Netgear Genie web setup page still has OpenVPN Client Setup instructions for Windows, MacOSX, iphone/iPad and Android, along with an OpenVPN configuration package download button "For Smart Phone". Who are they trying to kid?
Checking the Netgear Support / D7800 Docs as well as the Web Archive does show the very same D7800_UM_15Sep2015 as retrieved in November 2015 and July 2017:
https://web.archive.org/web/20151106151755/http://www.downloads.netgear.com/files/GDC/D7800/D7800_UM_15Sep2015.pdf
https://web.archive.org/web/20170709015341/http://www.downloads.netgear.com:80/files/GDC/D7800/D7800_UM_15Sep2015.pdf
All versions have the same - what was at the time of this documentation creation (15 Sep 2015) correct..You must have seen ie. the R7800 User Manual. The Note is still correct, kind of: The iOS and Android VPN clients are supporting IPsec, L2TP, and PPTP only.
Still, this is not intended ot be an excuse for Netgear's silence on this subject.
- AJ123Aspirant
For people reading this thread and infuriated that there is no response from Netgear, please file a complain with BBB (I just did) and highlight that fact that Netgear is involved in deceptive advertising because their product webpages still claim OpenVPN support even though that is ending on Apr-30-2018.
cheers,
AJ.
- ablineInitiate
I just purchased my D7800 from Amazon Prime UK yesterday and received it today (26th April). Having purchased it for, amongst other things it's VPN Server capabilities, I was astounded to see the MD5 Support warning for OpenVPN when I set it up this evening (using OpenVPN Connect for my iPhone). What are Netgear playing at? They are completely hopeless and I see JamesGL the NETGEAR Moderator has gone very quiet this month - very ominous!
Well, for me at least I can return it straight back to Amazon if the firmware to correct this is not delivered by the end of next Monday (30th April). I'll then have to look for alternative modem/routers from another brand. Shame, but it seems the Netgear software guys are hopeless at their job.
If they don't fix it in the next 4 days across all their applicable routers and modem/routers I guess they will have to provide many "not fit for purpose" return refunds in the coming weeks, and also change all their online web advertising/marketing claims and packaging/boxing to remove their claim of OpenVPN Server capability. I’m sure they would not want to be accused of false advertising!
- spopielaGuide
What is going on? Please let me know if anything is going to get updated in the R7000 to resolve yhis issue. Time is running out!!!
If Netgear can't comply, with some or all the routers, just say so. I need to move on!!!