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Nighthawk X6 R8000 not getting gigabit speeds
Hi so I recently got a nighthawk router because i was upgrading my internet to gigabit speeds and I wanted to get the best experience for it but i havent been able to get close to 1 gigabite speeds. When i check the internet speed on my modem 1.12 gigabites of internet is connecting to the modem but when i check the internet speed on the router (I am doing this through the nighthawk dashboard not speedtest.com so crappy hardware will not slow it down) I just get 400mps. I have hard resetted it multiple times, Bought a cat6 cable just incase it was the cable and I also read that downgrading the firmware could fix it so when i went to netgear support went to the right router downloaded a downgraded firmware it would not let me install it because it was not compatible so i figured netgear was not letting me downgrade it. I even turned off qos and traffic meter because i also read that in other forms. So i deceided to reach out myself for help because im just about to give up
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turn qos and traffic meter off
Pro4TLZZ wrote:turn qos and traffic meter off
A short question about QoS settings...
i have it turned of but now i noticed that there is a tab called WMM with 3 more settings for my wifi. Shall i uncheck those 3 boxes as well or should i keep the WMM-settings enabled??
Sry for my bad english :)
I was having the same issue running the speed test on the router. It wouldn't go above that 400 range and I was very confused. However, when I run a speed test on my desktop computer which is wired to the router I was getting ~940mbits which is the limit for a single 1gbit ethernet port. So it looks like it is an issue with the speedtest on the router and not the speed you are getting. If you have a computer you can wire in give that a try!
But how come wifi im not even getting 300Mbps when im in the same room as my router? the box is advertised that i should be getting wifi speeds of 1Gb
I am actually having the same issue but just with different numbers. Same model router. My internet speed at the modem is right about 400 but my wireless speed only gets up to between 180 and 220 at best. I've let it do the smart connect, which did seem to help a little bit and also got a cat 6 cable between the modem and router. I know a lot of you are probably going to think, well it's wifi.. he'd get the 400 if he was plugged right in... the device I use to test my speeds is my iPhone XR. Before I swapped the router, I could regularly get 350-400. Swap the router and now that same device can only get 220 max. It appears something is throttling the speed here. I am throughly shocked that a $250 router is underperforming like this. I'm about to give up on it too... hopefully there's a solution for this.
Edit: Should probably mention I have seen some wireless devices, like my PS4 which is sitting almost right next to it, drop the wireless connection all together for a second or 2. long enough for the PS4 to report the loss in connection.
So I was just able to fix the issue on my router without having to do a firmware downgrade or anything like that. Here's what I did to solve my issue...
1) Open a web browser and type in your router's IP (192.168.1.1 is default)
2) Enter your user name and p/w
3) Go to the Dynamic QoS tab
4) Uncheck "Enable Dynamic QoS"
5) Click the radio button below it that says "I want to define my internet bandwidth"
6) Enter in the proper numbers you should be getting and hit apply.
My internet speed immediately jumped to where it's supposed to be and is holding strong. I had to do the web login to the router interface b/c I couldnt find these options in the Genie interface. Hopes this helps!
I tried to set the speed manually, restarted the router, still getting max 200bps.
It's entirely sad that we can't get basic support past 90 days from Netgear.
After buying Netgear products for at least the last 15 years, time to find a company that supports it's product better.
I can get support from Asus on their motherboards years past the initial 1 year warranty, that will be my next router.
I performed a factory reset and reinstalled my settings that I had backed up. I then disabled Dynamic QOS has recommended in some of the prior post.
NOTE:
Make sure you go the your internet settings under "Internet IP Address" and check "Use Static IP Address". This worked for me - gigabit speeds kicked in after I applied the settings (doing this may work without going through the factory reset)
It worked ! I had to say yes to QOS before it would take the speed I knew I was getting (400 down and 40 up using the 5GHZ radio)
Then once the numbers stuck, I turned off QOS and holy smoke did one run at 428 mbps wireless although 20 feet from the router, I had been stuck at 200 for awhile. Strange things happening.
Hate to bring this thread back to life, however, I keep trying to change the "Internet Bandwidth" section under Dynamic QoS to allow me to define my internet bandwidth but it won't let me. It keeps going back to "Let Speedtest detect my internet bandwidth". I've tried to change it 5 times and I've hit apply, but it won't change. It loads with the loading bar as if it's changing, but it doesn't. I rebooted my router but still no change. Am I missing a step? Dynamic QoS and Traffic Meter are off.
I have tried all of the tricks and not able to get beyond 440Mbps after having issues getting above 250Mbps.
Last thing to try is to reset and manually reconfigure my wifi settings.
Will update once done, but would like to keep this one open and people feeding information into it.
Notes: I have 1Gbps down/20Mbps upload internet running from a base modem.
I get 950Mbps+ when connected directly to the modem. I changed all cables to my router and removed my Gigabit switch as a test, also. I even tried a different Gigabit switch.
Only consistancy is the router.
I ended up having to do a complete reset and reconfig of my router to start getting the right speeds through my ISP.
I verified through fast.com, speedtest.net, and my ISPs speed test sight. All giving me aroung 950Mbps.
I am having thre same problem but tried all things suggested above. but no success Can you elaborate on what wifi setting you manually configured so I can learn too.
I was having this same problem. I tried turning off QoS, I turned off Traffic Meter, tried to manually define my bandwidth, and changed to a static IP address. The best I could get from my wired gig internet connecting was about 380 MB. I did a factory reset on the router, and after setting it up I successfully had 950 MB speed. After about an hour though, it reverted back to 380MB. It may have been after I had to power cycle the router when troubleshooting the connection to a Harmony Hub. This should not be this difficult!
Is there no netgear moderator on this forum that can discuss this? They broke our routers and are now telling us to wait for a firmware update that MIGHT fix our routers? What joke of a company is this? I can't believe I bought a Nighthawk router when I would've been better off with first gen mesh routers. Netgear sucks.
- I really rather not buy an expensive router if the chances are that it's just firmware. With that said, what are the chances this will be resolved with firmware? Has anyone had any luck rolling back to a specific patch?
I tried running FreshTomato for a while and that seemed to fix it. As soon as I went back to Netgear's firmware, the problem started again. Netgear really needs to fix this, this shouldn't be a problem for an expensive router like this
- Does tomatoFTW work for it still? Besides that, has anyone had luck with past firmware versions?
So far my "bypass" is using QoS manual settings which as others experienced will revert to slow speeds again.
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Zman44 wrote:
I've been reading this thread and have to agree with most. Netgear has totally dropped the ball on this. I spend $$$ on their router only to find out that they say "firmware issue, we'll get to it" and when 90 days of support runs out I'm up the creek w/out a paddle. I've been hammering on Verizon about slow speeds. Looks like I get GB speeds when connecting desktop direct to ONT (Cat 6). As soon as the Nighthawk is connected speed drops to 245Mbps. Done with Netgear.
What Firmware version is currently loaded? V1.0.4.76_10.1.82 (latest when I ran update check)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Looks like a G-211M-CI completely shut down my home network early this morning. All devices off. Waited 2-3 minutes. Reconnected router to ethernet, powered on, rebooted desktop. Ran a Verizon Speedtest and now at 950GB. We will see how long this lasts. Did this previously a few months back as part of a troubleshooting effort. Perhaps I need to do it every month? Seems crazy.
