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Solved
R6700 Firmware update kills router
I tried to update per the insturctions sent 12/1/2017.R6700-V1.0.1.36_10.0.40
except I did it over a wireless connection and now I cannot communicate to the router even when directly connected through ethernet. Help
After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did. That should solve the problem.
27 Replies
I tried to press the factory reset button in the back of the unit for 7 seconds but nothing happens. Is there some indication that the factory rest was completed?
Mark_53 wrote:
Is there some indication that the factory rest was completed?
Yes. It is in the manual. Check the power LED.
There is a manual for the R6700 somewhere at the end of this link:
>>> R6700 | Product | Support | NETGEAR <<<
See page 169.
Thanks for the help. The power button is blinking white. User manuel says that means firmware is corupt and to contact tech support. Is this tech support? What next?
Hi Dear
my netgear router R6700 is killed after apply your last update .... im so confused and dont understand why? the update is FAKE from Netgear or how?
can you gelp me to recover it
Best Regards
Patrick
The latest update has made my R6700 router unreliable wifi wise, any cure available?
Different hardware, but you might want to try this:
Solved: Re: R6400 router slow after firmware update V1.0.1... - NETGEAR Communities
It has worked for others.
I solved my problem by removing this *** and reinstalling my ten year old Apple Time Capsule; fast. dependable internet again. Netgear can take a hike!
- Frustration is certainly understandable but that router you are using has its own security vulnerabilities and it's a product apple doesn't provide security updates for.
You would be better served buying a $40 router that is current than you would using an old one. Routers, at least consumer ones are notorious for security holes.
Whatever you decide to do just remember that updating via WiFi is always not advised.
That said since your device was bricked by what seems like a bad rom chip I'd call Netgear on the phone and demand replacement and I wouldn't stop until it was replaced. I'd file a complaint with the BBB and my State AG along with maybe even the FTC. Such an expensive router shouldn't die so quickly unless it was abused. It just shouldn't.
Also for future reference keep in mind routers tend to run hot so give them proper air circulation and blow any dust out of them. Heat kills.
