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Forum Discussion
szewski
Jan 09, 2014Guide
R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders, files etc.
Problem is, on occasion when I try to delete some files or folders I get the following message;
"You need permission to perform this action
You require permission from Unix User\nobody to make changes to this folder"
It would seem I'm not able to change the permissions from windows explorer either.
Would anyone know how I can change the permissions so I can delete from windows explorer?
One thing of note. When I copied the folders/files to the NAS drive from the windows system, some of the files were marked as read only. Not sure if this is part of the issue, but either way. How can I set the permissions to something so I can delete them from windows?
NOTE: If I disconnect the drive from the router and connect it directly to the PC... it works fine. As router and PC are not on same floor, this is not practical and defeats the purpose. Suggestions welcome!
After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
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- SimonHKAspirantI too am having permissioning errors. Trying to delete some files (not all), I get an error saying "You require permission from Unix User\nobody to make changes to this file".
Using Firmware version V1.0.3.68_1.1.31
Sometimes the unchecking readonly attribute works, sometimes it doesn't take.
The USB drive is formatted in NTFS, when I unmount it and connect to a Windows machine I'm able to successfully delete it. - barry_davisAspirantMy drive was formatted at NTFS and when I finally hooked it up to a W7 system to clean it up I would get error messages saying the drive needed to be formatted, do you want to format it now. However, if I canceled the message I could see the files.
At this point I ran into problems trying to copy the files to another drive where Windows would tell me the files were no longer available. I'm not sure what to make of all of this but my backup/archive drive won't be residing on a Nighthawk anymore.
I will add that I was able to copy some of the 'uncopyable' files on the suspect drive when I changed the drive to USB2 from USB3...so it might have something to do with a USB3 issue which is what I used on the R7000 to write the files in the first place.
Go figure. - Kurt_NEPAAspirantSame problem here. I have a Western Digital 2TB USB3 drive hooked up to my R7000. All went well for a short while. Now the security settings are being changed all over my drive. That results in revoking my privileges. My USB drive is my back-up drive and this problem is really interfering with my back up program.
I've been following this thread for sometime hoping for a solution, but nothing is working for me. So far we have not gotten a comment one way or the other from Netgear. Is anybody listening?
:mad::(:confused: - onkytonkAspirantI too am having issues deleting files over FTP.
Permission issues via ftp apps on iPhone/iPad.
Really need this issue resolved. - PodsyAspirantI just got off the phone with Netgear for the third time.
I think we all need to get together and file a class action lawsuit against them.
I have had this router continue to reboot itself when my hard drive was plugged in.
I disconnected the hard drive and plugged it into my computer. It corrupted the Hard drive. This was a USB 2.0
I then connected a USB 3.0 Hard drive and the same thing happened.
Router would kick me off the internet then keep rebooting itself.
I reformatted my USB 2.0 hard drive and plugged it into the R7000.
Now I was able to see the hard drive. There were absolutely no files on this hard drive as I had reformatted it. (with the exception of what the R7000 put on)
I started to transfer files to the hard drive and then less than 5 min later my internet stopped working. I got the router rebooted and then tried to move files again. I then got the message that I didn't have permission to access the files.(I was trying to copy files to the NAS) I was not trying to retrieve them.
I tried to change the permission and it would not let me gave me an error message. I then went into 192.168.1.1 and put the user name and password in and went to ready share and safely removed the hard drive from the router. When I plugged my hard drive into my system yet again it corrupted the hard drive. Netgear told me that they don't support transferring files so there was nothing they could do and to call the company I bought it from to get it returned. This is funny to me as it clearly states if you look at the Technical specs for this router that it comes with software to back up your system. What good is that if in the middle it changes the permissions and corrupts the hard drive and your system cant write to the drive. This is the biggest POS router I have ever owned. I will be trying to return it. If that fails then I will be contacting my attorney to start a class action suite against Netgear for my data loss and hours of trying to get this thing to work. If you guys would like you can send me your contact information via email. - robert1300AspirantI have found a work around that works for me. On the properties of the folder you are copying to ready-share, make sure "read-only" is not selected before copying. Then copy. I hope this helps!
- VishnuTAspirantAfter reading the experiences here, I am afraid to connect my 2TB drives full of my photos, kid videos and work related documents to the USB drive.
Luckily a very old TrekStor drive (bought in Germany in 2006) is working fine with the USB port and I am now using it left and right with the device without issues - FairytailVirtuoso
Please create a ticket for this issue so that support team can assist you.
- reddirtAspirantI've had similar issues with my N750. Various USB hard drives and thumb drives produced the same file corruption issues. Please post the results if this gets fixed.
Thanks.
RD:) - r7000_noobyAspirant
NM5SD wrote: "The only fix I have found is to plug the USB device into my computer and have windows repair it, which takes forever."
Don't repair it. Go to Device Manager and "Uninstall" it. Then scan for new hardware. It's quick and works fine with permissions restored.
What is the 'it' you refer to? I assume the r7000 router in my case, but want to be sure. And should I try that with both computers on the network?
Getting real freaking sick of having to constantly unplug and let my PC do it's thing then plug in back in and do the checks in the advanced section of the settings.
I bought the damned thing to use, not to have to admin the damned thing every other 2 or 3 weeks!
NETGEAR>>>> Pull your heads out of your those dark places you've stuck them in, and give us the tools we need to set permission without all of this hassle and hoop jumping becasue you won't fix the damned things!