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R8000 QOS Performance Optimization Database Not Updating
Hello,
Whenever I try to update the Performance Optimization Database in the QoS, it says that it hasn't been updated, despite it from the end of 2015 (version 1.80,1.0.26 from 12/28/2015). My router has the most recent firmware update available, as shown in the picture. I had it set to automatically update before, so I didn't think about it too much. I updated my parents' R7000 to a newer firmware, and after I checked their QoS settings. They already had a newer version on the database, and when I hit the update button, their router was offered and even newer version (unfortunately, I don't have that version date or number notated).
I started to research my issue when I came accross another thread about the same thing ( https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000-QOS-how-do-you-set-new-applications/m-p/1244609#M51975 ) and the official response from ElaineM was that "We will be providing regular updates on the QoS database on our routers with Dynamic QoS" and "We will inform the community if it becomes available" on April 6th. I can't find any more recent info on this problem.
Is the R8000 getting any more QoS Performance Optimization Database updates? Why is it currently not pulling down the current updates? When can we expect a solution to this issue?
I love this router to an unreasonable degree (it helped me fix most of my network issues, has amazing Wi-Fi range, and very rarely needs any tinkering or reboots if any issues do arise), and would like to keep all aspects of it updated.
Thank you for your help.
Hi All,
QoS database will be updated in upcoming firmware release.
30 Replies
- Also struggling with this. Very disappointed.
I'm currently experiencing the same issues with mine. I feel like we deserve some type of time table with when or IF we'll ever be receiving support for this issue, and the reasoning if you won't be.. I need a new router because this is so archaic and flimsy to begin with, I can smoothly use the internet with the amount of devices I have that only get metered from the standards of Low, Medium, High, Highest.. That's so broad and inefficient. I apologize for my harsh tone, but I spent a good amount of money on a router I thought would have some kind of longevity in competitive performance, or at least optimization, but updates seem scarce from public opininon, and information very general and unfulfilling.
It is embarrasing that the so-called Dynamic QOS Optimization DataBase has not been updated AT ALL for TWO YEARS!! This shows a massive lack of engineering support for a very expensive WiFi Router and a mistake on my part for purchasing it. If Netgear wants to be a reputable industry leader for the consumer WiFi market, funding MUST be allocated for Netgear engineering services to maintain the daily operational effectiveness in the world of streaming video, etc. I am very disappointed in my purchase due to the lack of Netgear engineering support.
Hi Case850,
If you have a D7800 device, please post your issues or concerns to the right board.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
Can I please get some help?
Welcome to the community, VenezuelaDan
We do not have a timeline as to when it will be updated but as of this writing there's no updated version of the QoS database.
ElaineM, thank you for replying to my question.
I was able to get a picture of my parent's router QoS Setup screen. Their R7000 has a much newer Performance Optimization Database, with a release date of 2017/07/23 (please see attached picture). What I don't understand is why their lower-end router (don't get me wrong, it's a very capable router, which I gave them to solve *their* network and wireless issues) has a newer QoS Performance Optimization Database than the higher-end router that used to be the top of the line router when they were both available.
R7000 QoS Database Version
It just seems odd. I don't know how much of a difference there would have to be between the QoS Performance Optimization Database between the R7000 & R8000, but it's odd that one is being updated fairly regularly it looks like, while the other has been languishing for longer than a year and a half.Please advise on this, I would appreciate any insight you could give me.
Thank you for your help.
