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R9000 X10 Dropping Connection Speeds
Hello, so I am about to buy a new router because I cant figure it out whats going on with my router. X10 R9000 works most of the time but also at reduced speeds. I do have a gigabit connection never reach it but its ok, when it works I get around 750-900mbps but lately I find myself sitting at 80mbps until I restart the router. As soon I restart it, it goes back to full speed but sometimes takes a while other times takes couple minutes to go right back to a slow connection. Also Im running testes on a wired desktop pc.
pls help?!
That 100M/Full status on the WAN port should be the current focus.
I am going to push again to make certain your cables are good.
Also, Ethernet port hardware has been known to go bad over time. Either in the router or the modem.
Is the firmware current? Both modem and R9000.
How long has it been since your modem has been reset?
15 Replies
leandroestacio wrote:Hello, so I am about to buy a new router because I cant figure it out whats going on with my router. X10 R9000 works most of the time but also at reduced speeds. I do have a gigabit connection never reach it but its ok, when it works I get around 750-900mbps but lately I find myself sitting at 80mbps until I restart the router. As soon I restart it, it goes back to full speed but sometimes takes a while other times takes couple minutes to go right back to a slow connection. Also Im running testes on a wired desktop pc.
pls help?!
What is the brand name and model number of the gateway device that is connected between your R9000 and your ISP?
Are you sure your Ethernet cable between your R9000 and the gateway is good? Did you try a different one?
Have you connected your PC to the R9000 through a different output port and run the throughput tests?
What web site are you using to run the throughput tests? Recommend you use the native Ookla application for your computer operating system.
Heloo thank you for such a quick reply. So Im using xfinity/comcast as internet provider, the modem Im using is a motorola SB8200, all wired connection, tried to move ports to no success. One thing I noticed looking at show statistic is that when the problem occurs WAN status goes to 100m/full as soon I restart and its working as it should its set to 1000m/full. Some how the router is going down to 100m on WAN. Which I dont know how to fix it.
This is after a restart and its working as normal.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 17423 118279 0 14321 374584 00:06:40 SFP+ Link Down 0 0 0 0 0 00:00:00 LAN 1 1000M/Full 9736 6912 0 11911 2829 00:06:29 LAN 2 Link Down 00:00:00 LAN 3 1000M/Full 00:06:29 LAN 4 1000M/Full 00:06:27 LAN 5 100M/Full 00:06:29 LAN 6 100M/Full 00:06:31 2.4G WLAN b/g/n 800M 9962 14563 0 3229 4729 00:06:22 5G WLAN a/n/ac 1733M 154151 67193 0 390217 36674 00:06:19 WLAN ad 4.6Gbps 0 0 0 0 0 00:06:12 My first thought is your Ethernet port on the computer is negotiating a lower connection speed with the router. Maybe that is why the problem followed when you connected to a different port on the router.
On the computer, is the Ethernet port a stand alone card or part of the mother board? Either way, make certain the drivers are up to date. Check with the manufacturer, not all hardware updates make it through updates for the operating system.
Hard wires, the cables themselves can go bad. Try a different one. Recommend they be Cat 6.
So not even 5 minutes after I posted my latest reply, I tested again and Im getting throttled speeds again. Im using speedtest.net as a test server.
now it looks like this
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 100M/Full 153558 407058 0 92729 624286 00:02:43 SFP+ Link Down 0 0 0 0 0 00:00:00 LAN 1 1000M/Full 164656 127576 0 233877 81903 00:13:48 LAN 2 Link Down 00:00:00 LAN 3 1000M/Full 00:13:48 LAN 4 1000M/Full 00:13:46 LAN 5 100M/Full 00:13:48 LAN 6 100M/Full 00:13:50 2.4G WLAN b/g/n 800M 18031 27739 0 2417 3060 00:13:41 5G WLAN a/n/ac 1733M 310854 119039 0 418964 35440 00:13:38 WLAN ad 4.6Gbps 0 0 0 0 0 00:13:31 That 100M/Full status on the WAN port should be the current focus.
I am going to push again to make certain your cables are good.
Also, Ethernet port hardware has been known to go bad over time. Either in the router or the modem.
Is the firmware current? Both modem and R9000.
How long has it been since your modem has been reset?
- Router Firmware VersionV1.0.5.42Reset as full reset it's been a while. Cables will try them. funny thing is that it works for sometime just by turning it off and back on (reset) the router. Sometimes can take days to happen again, sometimes takes like right now, 5 min
One option you have is to take the router out of the equation and connect your computer direct to the modem. You will have to power down both the modem and computer to do so. Then boot the modem first before the computer.
Recommend you install the Ookla native throughput test application. It is in the play store. This takes the web browser application out of the mix.
good advice, thanks. will try that too. But because restarting the router fix the problem temporary, Im leaning towards there is something wrong with the router. I believe the router is around 5 years old