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dwturner's avatar
dwturner
Aspirant
Jul 19, 2016
Solved

Readyshare USB stopped working after update to Firmware V1.0.5.70

I updated the Firmware to V1.0.5.70 and my Readyshare USB function stopped working.  It has been set up and working fine for several years until this update. I have tried 12 different USB flash drives in both the front and rear port with no luck.  Multiple reboots have also made no difference.  I have notices the USB plug gets very warm but it may have always done that.

  • JamesGL's avatar
    JamesGL
    Oct 28, 2016

     

    Hi PetrSvarc,

     

    Reset the router to factory default and manually reconfigure the device. Check if the USB drive is being detected. Check as well if the drive is working if connected to the computer.

     

    JamesGL

    Community Team

8 Replies

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello dwturner,

     

    What's the model number of Netgear product?

     

    Regards,

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello dwturner,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 
    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

  • The model of the product is R7000 (AC1900 smart wifi router), I thought I had marked it in the tags.  

    Thanks

    Dave 

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi dwturner,

       

      Reset the router to factory default and manually reconfigure the device. Check again the ReadyShare after the reset if it is already working.

       

      JamesGL

      Community Team

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi dwturner,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

       

      JamesGL

      Community Team

  • After update to firmware V1.0.7.2_1.1.93, USB3.0 stoped working with ICYBOX IB -RD3620SU3.

    I know that Netgear has the list with approved external disks and boxes, But this box has worked!!! Can you fix it Netgear, please ?  Thank you

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

       

      Hi PetrSvarc,

       

      Reset the router to factory default and manually reconfigure the device. Check if the USB drive is being detected. Check as well if the drive is working if connected to the computer.

       

      JamesGL

      Community Team

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi PetrSvarc,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

       

      JamesGL

      Community Team