DHCP assignment issues on RS700 are not fixed

What brand and model# ISP Modem or ONT do you have? 

What DHCP assignement issue are you seeing? 

On the RBRs web page? 

What devices are you setting up with IP address reservations? IF any? 

Any conflicts in IP address between two devcies or more? 

Trial FW is for WAN side issues with ONT systems. 

Any progress and feedback on this?

Overtkill wrote:

DHCP assignment issues on RS700 are not fixed with the October release 1.0.9.16_2.0.106.

My answer is directed solely at the Netgear Rep. on these forums.

Seems like a DHCP issue on the LAN side (Where's the lease time setting for this router??). Every week without fail, PC's will boot up with no Internet access through the RS700, requiring another reboot of each PC. Ethernet on my PC, which has seen this issue, is an Intel i226-V wired adapter on the motherboard. No issues with 2 older Netgear routers tried. RS700 has been updated to current firmware in October (1.0.9.16_2.0.106), reset and reconfigured several times as well. No changes. Adding machines (PC) to a reservation doesn't help. Devices on my LAN are mainly streaming, 2 phones and a tablet, 1 XBox (almost never used) and of course, several hand built PC's. Which are all on reservations at this point. No address conflicts exist at all. I am an admin BTW.

ONT is a Calix, 711, possibly a 712 series. I would have to open the box outside. No issues there either. I have tested connectivity separately with a laptop to the Ethernet cable, and found no issues on that side. Issue remains with the router. Cable also tests good and excellent quality on the link across the wire from my closet to the outside. (Cat-7 Analyzer tested.) PC's tested with another router while being bumped offline, connectivity works when another router (AX12) is dropped into the RS700's place. I used the same configuration on both, and the RS700 started working again after a reboot.

I've had my share of buggy routers from Netgear over the past number of years. The last one would overheat out of the box (AX12), thus failing at random and requiring a secondary fan blowing on the router constantly to keep it cool enough to operate. Same behavior with the replacement I received. So I bought this RS700 to replace the last one, figuring the Flagship model might work as expected. Which still has this issue regardless of the firmware I have tried to date. If this isn't resolved, I'll likely jump ship with Netgear as a brand. I am tired of buying EXPENSIVE buggy routers. And I have been a loyal customer for over 25 years, installing many switches and routers for customers as well. Some of us expect better hardware for our money.

Has the newest trial version of beta FW been checked for this? 

There is v1.0.8.10 available...

Overtkill wrote:

Trial Firmware for me too please. DHCP assignment issues on RS700 are not fixed with the October release 1.0.9.16_2.0.106. Options also seems skimpy in the configuration settings.

Reading through this discussion, it is not clear (to me) what the problem is.

• Overtkill wrote:

  Every week without fail, PC's will boot up with no Internet access through the RS700, requiring another reboot

   

  i.e. "boot up" means the Windows (10 or 11?) PC will be

  • powered on? or
  • wake from sleep?

It would be very useful to see a Wireshark capture of the DHCP conversation between the PC and the router.  I one time had a Windows Laptop that I would "put to sleep" by closing the lid (so the cat would not walk on the keyboard while I was out of the room).  When I would raise the lid, there would be no internet.  The only way to get internet was to use the Windows Troubleshooter or to simply reboot the laptop.  While this was a 'solution', it was irritating, so I set up Wireshark to capture the Ethernet connection.  The capture showed that when the laptop woke up, there was a definite sequence:

• Laptop issues a DHCP broadcast.
• Router replies with DHCP offer.
• Laptop repeats DHCP broadcast.
• Router repeats DHCP offer.
• this goes on... and on... forever.
• i.e. the router was behaving correctly and the laptop was not.
• Eventually, a Windows software update eliminated the problem.

On an Orbi router, there are two ways to capture the Ethernet conversation between a 'wired' device and the router:

• Set up Wireshark on the computer, or
• Use a "debug option" to record the WAN/LAN traffic and write it to a debug file. (no idea if the RS700 has a similar feature or not).

The point being that Netgear cannot solve a problem that is not actually caused by the router.

I posted this above....

- Boot up, as in power on Windows 11 14900K Desktop PC's, both hand built. Both have run on another Netgear router (AX120v2 with the overheating issue that was replaced by this RS700) without any DHCP issues. So The only real thing is that I do not have issues with DHCP issues from other equipment like my older Dell Gigabit switch can also assigns IP's to these 2 rigs with no problems. And yes, currently the DHCP side for that switch is disabled. I'm leaning toward the RS700 has issues with newer Intel LAN 226V chipset over a WIRED connection. You are over thinking this. Again, this issue appeared when this router was plugged into my network on week one, so IMO the rigs are not the issue as they work as expected on other network hardware. If I were to get a different router, I'd bet the problem would go away (AX120v2 worked, except it required an external fan to cool it). You'd think flagship products would actually be vetted before release. I'm sick of being a guinea pig for these companies buggy **bleep** routers that cost a fortune. 

Thanks for taking the time to clarify.

• Power on PC.  Does not get internet. (is it assigned an IP address?)
• Power off and back on. This time it DOES get internet.

The "nail in the coffin" would be to show the DHCP conversation between PC and router.  Behavior is the same when connected to the RS700 10G port or to one of the 1G ports?

As FURRYe38​ asked, which specific Ethernet adapter is in these two PCs?

The internet seems to report that not all cards with the Intel 226-V chip perform the same.  I could imagine a Netgear engineer remarking to his buddies, "Hey.  I'm using an Intel 226-V on this RS700 and it works perfectly."