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SteelerNights's avatar
Jul 31, 2025
Solved

RS600 All 2.5 Ghz devices stopped connecting. Rebooting only fix

Brand new RS600.  1 month old.  ALL 2.5 GHZ devices (thermostat, printers) lost connection to the router. Though they could see the SSID, they could not connect.

 

Tried resetting the connection on the devices, nothing worked.

 

When I rebooted the router, everything rest and started working again.

 

Is there a way to see what happened? 

 

I just got this router and want to know if I need to return it. For what I paid, I should not be having issues.

  • FURRYe38's avatar
    FURRYe38
    Aug 09, 2025

    Good to hear. Probably mark this as solved then. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
    https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
    Enjoy. 📡

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    How is the wifi configured? Is smart connect enabled or disabled? 

    What channels are you using? 

    How many devices in total do you have connected to the router at once? 

     

    How are the advanced WiFi settings configured? 

     

     

    • SteelerNights's avatar
      SteelerNights
      Tutor

      I was on .90, but working on another issue, development sent me .113 which I installed this morning. The issue happened on .90.

       

       

      Smart Connect is enabled.

      Wpa2+3 is enabled

      Channels - all auto

      2.5 is set to up to .7 Bbps

      Total devices, about 10.  

      IP Camera, Thermostat, 4 phones, 4 laptops

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, lets let the beta version run for a bit and monitor. 

    • SteelerNights's avatar
      SteelerNights
      Tutor

      Thank you, how does this relate to 

       

      Router Firmware Version V1.0.5.113

       

      1.0.5.113 (beta) seems to be much higher (newer?) than 1.0.5.12...

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Last you reported being on older released FW and had not reported anything later then that. NG just released v.12 which is current released version and was posted here to let you know since we didn't get any feedback from you about a beta. If you have a beta loaded, then keep what is working for you.