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Andy-J's avatar
Andy-J
Initiate
Oct 16, 2017

Continous backup stopped working

Hi,

I've just updated my Readynas 212 firmware to latest version 6.8.1 and have now discovered the continuous backup setting no longer works. Before the update any files/folders created or modified were automatically backed up within a few minutes. Now I have to rely on a separately scheduled daily backup which works fine.  I have another two NAS units requesting updates but obviously I'm now reluctant to do this.

I’ve tried deleting & recreating the backup schedule (Continuous mode) with no success. 

Any help or advice would be appreciated. 

Thanks Andy J

ReadyCLOUD Portal

14 Replies

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  • jozifa's avatar
    jozifa
    Aspirant
    Oct 16, 2017

    I have the same problem with my ReadyNas 312. New firmware on iphone version 2.0.0(2027) is not backing up, showing uploading, but not progress. ReadyNas firmware is updated as well.

    • BingkeX's avatar
      BingkeX
      NETGEAR Expert
      Oct 17, 2017

      Hi jozifa,

       

      What is your iphone's ios version? Which network does you iphone use? Same LAN with your nas, different LAN, or 3G/4G?

      Would you please try to disable and enable backup again?

       

      Best Regards.

       

      • jozifa's avatar
        jozifa
        Aspirant
        Nov 20, 2017

        Hi,

        Sorry for late reply due to my email setting error. My iphone 5s version is ios 11.1.2. The media backing up is not uploading. It is on same LAN. The media backup on my other devices, ipads, iphoneSE seems working. I also have tried reset, en/disble it and even reinstall the Readycloud app. 

  • BingkeX's avatar
    BingkeX
    NETGEAR Expert
    Oct 17, 2017

    Hello Andy-J,

     

    Welcome to the community.

    Which application did you use to "the continous backup"? Readycloud Windows/MAC app or iOS/Android  readycloud app or any where?

     

    Best Regards.

    • Andy-J's avatar
      Andy-J
      Initiate
      Oct 28, 2017

      Hi,

      Thanks for getting back, I access Readynas vault via Windows10 / Chrome https://vault.readynas.com/account/login Here I manage the backup schedules & types.  I've just applied latest firmware ver 6.9.0 in the hope this will fix the problem but unfortunately not. Still no continous backup feature. I can only rely on daily backups at the moment.

      Thanks 

      Andy J 

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