NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Delete a Netgear ReadyCLOUD Account
Can some help me delete my Readycloud account complete from Netgear?
Dear Brian,
This acount his been migrated with MyNetgear. I want to delete this account because my network adminstrator is having trouble identifing the device with my account. I am currently getting this error. http://rn1162.com/nicole200718/rnnicole200718.jpg
Thanks,
nicole w
Hi nicole200718,
Unfortunately, there's no option in the account settings page in the ReadyCLOUD portal to do this. I suggest that you contact our support team regarding this request.
Kind regards,
BrianL
NETGEAR Community Team
BrianL2 wrote:
Unfortunately, there's no option in the account settings page in the ReadyCLOUD portal to do this. I suggest that you contact our support team regarding this request.
Though it seems quite obvious, perhaps someone should post an "idea" to the idea exchange that it should be possible for users to delete their own mynetgear account (and be able to manage what services can be used with that account).
Dear StephenB or Brian L,
how can I contact someone when i dont got a support warrenty or anything like that? I will be charged to contact netgear won't I.
Sincerely,
NicoleW
nicole200718 wrote:
how can I contact someone when i dont got a support warrenty or anything like that? I will be charged to contact netgear won't I.
Clearly you shouldn't need to pay to have an account removed. Perhaps Brian can steer you on how to do that?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
