NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
online vpn disconected ????
Hi All .. All has been working fine up untill about a week ago. Now desktop app for backup and sync will not connect a vpn to the NAS. It sees the NAS as on line ok but cant connect VPN . Have ...
Hi bkxit,
May I know what is the OS of the computer? Do you also get the same problem when you try it on other computers?
You can also try temporarily disabling the security software on your computer and see if you will still get the same issue.
Regards,
Hi John..
Ok ............. Still not working
NAS is seen as on line , But still not able to connect VPN
Ihave tried the" Disable IPv6 on the active network tab ..."
Still no go , Was all working fine a few weeks ago.
Any ideas anyone ... Help..
bkxit wrote:
Ihave tried the" Disable IPv6 on the active network tab ..."
Not sure if you disabled it on the router, on the NAS, or in Windows...
But I suggest disabling it on both the PC and the NAS, and see if that makes any difference.
If the PC and the NAS are on the same network, it might also be worth connecting the PC to a different network (perhaps a mobile phone hotspot), and see if that behaves differently.
If you haven't confirmed that you can access the NAS through the readycloud web portal, then I suggest doing that.
FWIW, you could also look into switching to something like FreeFileSync (at least for now).
.
Hi Stephen.
Sorry yes i have disabled it on both NAS and PC
Web portal Readycloud working fine.
IOS Readycloud working fine
Its purley the VPN on Readycloud desktop that has stopped and wont connect
There does seem to be a lot of people having a problem with this.
Will bring my laptop in tomorrow and try that ..
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
