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ReadyCloud not connecting
When I am on the Admin page and click Cloud, the system tells me that Internet Available and Services Available. It also tells me what I'm signed in as. But when I go to use that email address to...
Hi everytime,
You can recover your password by clicking "Forgot Password" link on the bottom of the "Sign In with MyNETGEAR Account" window.
I have the exact same problem on all of my 3 ReadyNAS with OS 6.5.0
Well, I suppose misery loves company.
I am still having the problem.
When I go to Accounts > Cloud Users, I see one email address that says Type: ReadCLOUD. But, when I go to sign in to ReadyCLOUD with that user email, it just presents the Sign In window over and over again.
I've tried to "Invite User" to create a new user, but when I click on that button it says "This device is joined to ReadyCLOUD. To invite users, visit ReadyCLOUD."
So, I'm in a loop because I can't visit ReadyCLOUD.
How can I fix this?
Thank you.
Hi everytime,
Were you able to properly merge your ReadyCLOUD account and your myNETGEAR account? If yes, I suggest that you try it again using a different web browser or different browser mode (private and incognito).
Hope this helps!
Kind regards,
BrianL
NETGEAR Community TeamI thought I had merged the accounts because I was able to log in a week or two ago. But not now. I've tried a different browser and it turns out I have two different accounts that let me sign in, but both of them tell me there are "No Devices."
I also have way too many ReadyNas and Netgear user IDs, more than a dozen. I am the only one using the server all day. There's one other person who occasionally uses it, but that's not a problem.
I am willing to get rid of all of them and start over but I think I get into a loop when I've tried that: It tells me that I must log in to my ReadyCloud account in order to invite or delete a user, but I can't do that. I'm also concerned that I won't be able to access all the data on the server.
Thanks so much for helping me with this issue.
I have tried what was suggested: I've made sure that IPv6 was disabled. It was. I disabled Encryption.
I still can log in with two different accounts and with both of them I get the page that says there are no devices.
Please advise how to fix this problem.
Thank you.
Hi david8704,
Guys, you can also permanently disable IPv6 on your system (if you're not using it) as well as 'Encryption' under the ReadyCLOUD settings page.
Kind regards,
BrianL
NETGEAR Community Team
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