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Forum Discussion
Solved
ReadyCloud not connecting
When I am on the Admin page and click Cloud, the system tells me that Internet Available and Services Available. It also tells me what I'm signed in as. But when I go to use that email address to...
Hi everytime,
You can recover your password by clicking "Forgot Password" link on the bottom of the "Sign In with MyNETGEAR Account" window.
Hello Everytime,
I noticed you are still experiencing issues with upgrading your ReadyCLOUD account. I recommend checking out these articles that may help resolve this issue you're having with discovering your device(s):
How do I upgrade my ReadyCLOUD account if I do not have a MyNETGEAR.com account?
How do I upgrade my ReadyCLOUD account if I have a MyNETGEAR.com account?
Please let us know if you still need further assistance and specifically at note the step(s) where you cannot proceed.
Thank you for your posts! I look forward to your next update.
Best Wishes,
ChristineT
Hi, Christine. Thank you.
When I tried to “upgrade my ReadyCLOUD account” it told me that I’ve already done that.
Then I went to Sign In with MyNETGEAR Account, but after entering the Email and Password, the window just redisplays with both “Email” and “Password” in red.
I have several email addresses so it’s possible that I have the wrong email and password combination. How can I reset the combination so that the two are correct?
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