NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCloud not connecting
When I am on the Admin page and click Cloud, the system tells me that Internet Available and Services Available. It also tells me what I'm signed in as. But when I go to use that email address to...
Hi everytime,
You can recover your password by clicking "Forgot Password" link on the bottom of the "Sign In with MyNETGEAR Account" window.
Hi everytime,
It seems odd that your accounts were merged or migrated but you're unable to login to MyNETGEAR login page. I suggest that you create a new ReadyCLOUD account with a different e-mail address to isolate the problem. If this works, then we could point the problem to your existing accounts that were migrated.
Kind regards,
BrianL
NETGEAR Community Team
Hi. Thank you for the follow-up.
Previously, I had been signing in as one of several accounts that permitted me to sign-in, but then told me I had no devices.
I don't know why that works. I should delete those userIDs, but I don't know where to do that.
Then I signed in as the one user listed under Accounts > Cloud Users. I did a "Forgot Password" and when I created a new password I was able to log in to ReadyCloud.
I was able to log in last evening from an external location. I was waiting until I had a chance to verify from another location, but It seemed to be working fine.
Thank you so much for your help and perseverance.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
