NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
424User
Jan 10, 2018Tutor
ReadyCLOUD not uploading pictures from Iphone
I am unable to upload pictures from my Iphone (IOS) using the Netgear ReadyCLOUD app (version 2.0.0, (2027)). I have an ReadyNAS 104, running firmware 6.9.1. I’m not exactly sure when the problem ...
Vzero00
Aug 20, 2018Guide
I have never attempted to use any Beta Firmware as of yet.
But thank you for the feedback, I will attempt to install this firmware and report back if the issue is still occuring or not.
Vzero00
Aug 21, 2018Guide
Same issue, this is a server problem where the iOS APP tries to reach out to that particular server and it doesn't respond back properly which in turn hangs the uploading.
Again I have updated to the recommended beta firmware and the iPhone still behaves the same, roughly 3 pictures and than the 4th picture uploads 1/5th of the bar and hangs.
Please kindly escalate and replicate the issue by doing a port mirroring on a switch.
54.177.220.148
54.176.138.14
13.56.2.59
34.232.29.118
54.86.145.8 <-- ALWAYS HANGS on this server
- jimwf76Aug 21, 2018AspirantI see you are in the same unfortunate scenario that I have been in since February. Unfortunately I was in contact with Netgear support in reference to the issue. They eventually said that there will be an app update available at some point that will rectify the issue. After 2 months, the tech support closed my claim and my warranty for the tech support expired. I can’t get through to anyone unless I pay the tech support monthly fee. I have a $300 paper weight. I can tell you that I will never buy anything from them again. I still watch the forums to see if anyone else found a fix, but like I said, this has been since February. Best of luck.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!