NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Jul 06, 2017Re: ReadyNAS 204 - MyCloud and ReadyCloud aren't working.
Well, I just uninstalled MyCloud and installed ReadyNasRemote again and today it worked... the last 20 times it did not. Tried both back and forth. However..... now there is an error when I try to lo...
- Retired_MemberJul 11, 2017
Well, I am sorry you did not come up with a solution for this but I am glad to say that I have now gotten it working.
I logged into my ReadyNAS RN102 at home using TeamViewer and connected locally to the Netgear Raid.
I then removed my ReadyCloud account from the Ready NAS Cloud tab and then rebooted the drive.
I then added the same identical account back in to the Cloud tab, rebooted again and now I am able to connect remotely to the online ReadyCloud.
Cheers!
StephenB
Jul 06, 2017Guru - Experienced User
Retired_Member - did you post this on the wrong thread?
If so, let me know if you want me to move it.
- Retired_MemberJul 06, 2017
If you feel it is in the wrong place, please go ahead and move it but I don't believe so. This problem was apparent in both MyCloud App and NetgearNas Remote.
- StephenBJul 06, 2017Guru - Experienced User
Retired_Member wrote:
If you feel it is in the wrong place, please go ahead and move it but I don't believe so. This problem was apparent in both MyCloud App and NetgearNas Remote.
This thread is about Windows 10 SMB backup jobs failing. I will split your's off into it's own thread.
- StephenBJul 06, 2017Guru - Experienced User
What firmware is running on the NAS? You shouldn't be using Remote with OS 6.
Is mycloud working now?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!