NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Jul 06, 2017Re: ReadyNAS 204 - MyCloud and ReadyCloud aren't working.
Well, I just uninstalled MyCloud and installed ReadyNasRemote again and today it worked... the last 20 times it did not. Tried both back and forth. However..... now there is an error when I try to lo...
- Retired_MemberJul 11, 2017
Well, I am sorry you did not come up with a solution for this but I am glad to say that I have now gotten it working.
I logged into my ReadyNAS RN102 at home using TeamViewer and connected locally to the Netgear Raid.
I then removed my ReadyCloud account from the Ready NAS Cloud tab and then rebooted the drive.
I then added the same identical account back in to the Cloud tab, rebooted again and now I am able to connect remotely to the online ReadyCloud.
Cheers!
Retired_Member
Jul 07, 2017Firmware is up to date with the latest version.
Latest ReadyRemote is on the Windows system.
ReadyCloud is enabled on the NAS.
To reiterate.... this has all worked fine for years other than the odd hiccup where nothing worked and was working fine up until a week ago.
As far as I know, the only thing changed was that I did the latest firmware update and have had issues ever since.
Retired_Member
Jul 07, 2017Sorry, forgot to tell you that I have rebooted a number of times, to no avail.
- StephenBJul 07, 2017Guru - Experienced User
Are you getting access from the ReadyCloud web portal?
- Retired_MemberJul 10, 2017
No, not unless I login locally. On the web (ReadyCloud) I am seeing my device and whne I go to "manage" it says everything is healthy but have no access to folders or shares.
- Retired_MemberJul 11, 2017
Well, I am sorry you did not come up with a solution for this but I am glad to say that I have now gotten it working.
I logged into my ReadyNAS RN102 at home using TeamViewer and connected locally to the Netgear Raid.
I then removed my ReadyCloud account from the Ready NAS Cloud tab and then rebooted the drive.
I then added the same identical account back in to the Cloud tab, rebooted again and now I am able to connect remotely to the online ReadyCloud.
Cheers!
- Retired_MemberJul 11, 2017
Also, the iPhone app is also now working correctly.
Cheers!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!