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Forum Discussion

Deeperdown's avatar
May 19, 2016
Solved

Ready Cloud will not detect NV+

I hvae 2 ReadyNAS NV+ and I have migrated my remote account over to Readycloud. But when I try to locate the units on the netwrok, it does not pick them up.

Unfortunately I cannot upload the software 6.1 as my laptop is blocking it due to administrive rights (work thing!).

My quesitons are:

a) can the NV+ be used with Readycloud?

b) Is there any way of forcing the detection? I've tried copying and pasting hte serial number in, but that didn't work either

 

Any help would be appreciated

  • The NV+ cannot run ReadyNAS OS 6 and thus cannot be used with ReadyCLOUD.


    You can continue to use ReadyNAS Remote with the old Remote accounts with your NV+ units.

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The NV+ cannot run ReadyNAS OS 6 and thus cannot be used with ReadyCLOUD.


    You can continue to use ReadyNAS Remote with the old Remote accounts with your NV+ units.

    • Deeperdown's avatar
      Deeperdown
      Tutor

      Hi, TYpically - why do Netgear send out emails telling you to upgrade when clearly I should not have.

      As I have migrated my accounts over teh readycloud, I cannot assess the remote ready utility/log onto the devices.

      Do you know how to re-establish the remote ready applicaitons? - re register under a new account?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You should still be able to use the old Remote accounts with the Remote apps (you can't use the ReadyCLOUD apps with your NV+). Do those no longer work for you? You could try with the password you set for the NETGEAR account if the old Remote account password doesn't work.

        It may be that you had a NETGEAR account already or that you had a router that works with ReadyCLOUD. The changes affect more than just NAS users.

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