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Forum Discussion

geekstar331's avatar
Dec 02, 2014

ReadyCloud Feedback

1) When setting up the ReadyNAS from the Cloud Tab of the Admin page (locally)... The first time you turn the ReadyCloud switch to ON, it asks you for a username and password. You should add some verbage there that lets the person know that this login will be made into an administrator for ReadyCloud. This "cloud admin" user is also different than the local admin user. This does not become clear until much later in the setup process after looking at access permissions and some trial and error. I only noticed because the "cloud admin" gets the little key on the user symbol.

2) From the local admin page, why can't I invite someone to a share and setup permissions in that interface? Instead it requires me to go to your readycloud.netgear.com website, login there with my "cloud admin" and then I can invite someone and set their permissions.

3) The ReadyCloud PC windows app is supposed to offer syncing of files/folders. But there is no way to set a custom sync location outside of "My Documents". For example, I want to sync a share to a different drive letter or folder. Furthermore, it appears that all shares must be synced to the same folder location. The shares cannot have different sync destinations. Nor is there any way to control if the sync is one-way or bi-directional.

4) The ReadyCloud PC windows app is supposed to replace the ReadyNAS Remote app that gives you a VPN tunnel when in remote locations. I have yet to get the ReadyCloud app to connect remotely and display my shares (with external IP). It tells me my NAS is "Online (VPN Disconnected)". If I can get this to work, then #3 is irrelevant, because I have a separate syncing tool I used to use with ReadyNAS Remote that would let me tunnel in as if I was local and sync 10 ways from Sunday.

13 Replies

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  • I had this same issue after a factory default. If I set up ReadyCloud while unit was still on DHCP (IP4), then it wouldn't find the NAS when I switched to a static IP (IP4). However, if I deleted the account, changed to static and then connected to ReadyCloud then everything worked as expected. Experienced this a couple of times as I did a number of factory resets in short succession while setting up my new RN316. I have no experience with IP6.
  • EskenderNG's avatar
    EskenderNG
    NETGEAR Employee
    _shaw wrote:
    I think there may be a problem with ReadyCloud if the NAS is switched from DHCP to static. My setup loses ReadyCloud when static picks it up again when using DHCP. In my case using IP4 but others have flagged the same with IP6.

    If anyone else can replicate this it may be worth feeding back, it's not expected behaviour.


    Hi,

    when using a static IP, have you also configured the DNS settings correctly?

    Bye,

    Eskender

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