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Forum Discussion
Solved
ReadyCloud not connecting
When I am on the Admin page and click Cloud, the system tells me that Internet Available and Services Available.
It also tells me what I'm signed in as. But when I go to use that email address to sign in to ReadyCloud it just shows email address in red and password in red. How can I fix this?
Thank you.
Hi everytime,
You can recover your password by clicking "Forgot Password" link on the bottom of the "Sign In with MyNETGEAR Account" window.
11 Replies
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I have the exact same problem on all of my 3 ReadyNAS with OS 6.5.0
Well, I suppose misery loves company.
I am still having the problem.
When I go to Accounts > Cloud Users, I see one email address that says Type: ReadCLOUD. But, when I go to sign in to ReadyCLOUD with that user email, it just presents the Sign In window over and over again.
I've tried to "Invite User" to create a new user, but when I click on that button it says "This device is joined to ReadyCLOUD. To invite users, visit ReadyCLOUD."
So, I'm in a loop because I can't visit ReadyCLOUD.
How can I fix this?
Thank you.Hi everytime,
Were you able to properly merge your ReadyCLOUD account and your myNETGEAR account? If yes, I suggest that you try it again using a different web browser or different browser mode (private and incognito).
Hope this helps!
Kind regards,
BrianL
NETGEAR Community Team
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