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Forum Discussion
vandermerwe
Jan 27, 2017Master
Readycloud services unavailable
Two questions actually, I'm trying to set up Readycloud. Firstly when I toggle on Readycloud in the GUI, "Services unavailable", cannot attach device appears. I have a myNetgear account which is lo...
MalcolmT
Feb 05, 2017Apprentice
FYI we contacted Support and they found our Readycloud ACCOUNT had an issue which they resolved for us before we returned to normal functionality. It was done FOC so perhaps it's worth your trying the same?
I hope this helps
I hope this helps
- vandermerweFeb 05, 2017Master
Well I seem to have diagnosed that it is a problem related to my machine. I have an ultra 6 plus on the same lan as the 316, the ultra 6 plus runs 6.6.1. and readycloud works on this machine , no "Services unavailable" message displayed.
I am fearful that I'm going to have to reset, I'll try OS reinstall first, but I recall a message from mdgm to a user saying that he out a similar issue was related to not having done a factory default for some time, which is the case with my NAS. (6.1.5 was my last reset)
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