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chathamsolution's avatar
Aug 09, 2016

ReadyCloud to MyNetgear migration

OK, I screwed up and have spent 40 minutes searching. 

 

I logged into ReadyCloud, signed in and didn't click the upgrade to MyNETGEAR account - and now I'm locked out. 

I went and set up a MyNETGEAR account - but can't figure out how to migrate, now that I screwed up the process. 

 

I have a ReadyCloud account - but the user ID and password are now linked to the MyNETGEAR account. 

I have a MyNETGEAR account - but can't see how to migrate my ReadyCloud over. 

 

Please help, I'm stoopid.  

 

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ReadyNAS 214 Series 4-Bay,

not sure which one: RN214D...  

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you open RAIDar and login to the local admin page?

    The local admin username is 'admin'

    • Sorry for the delay mods.  Crazy life stuff happening.  

      OK, so YES, the post you directed me to was very helpful.  I was able to use this link: 

      How do I upgrade my ReadyCLOUD account if I have a MyNETGEAR.com account? 

      That moved me up the chain.  

       

      Here's my next question: 

      I walked through the steps to upgrade my ReadyCLOUD account to MyNETGEAR.   However, I do not remember seeing a BIND button.  

      I did get directed to sign in with MyNETGEAR, and I did get the prompt to update my MyNETGEAR password.  

      However, how do I tell if it actually worked?  

       

      It directed me back to a ReadyCLOUD page. http://readycloud.netgear.com/client/index.html 

      Is this the MyNETGEAR page?  I can see my NAS and all that's in there.  

      I opened an incognito browser and signed into www.MyNETGEAR.com - however, I don't see anything there that looks like ReadyCLOUD.  It's basically a few pages, but nothing where I can look at my ReadyNAS and it's files.  

       

      How do I access MyNETGEAR and access my NAS remotely and give others access to it, as I did with ReadyCLOUD?  

      What I'm saying is, it doesn't appear that my ReadyCLOUD ported to MyNETGEAR.  

       

      Sorry, I'm not a tech guy, obviously.  

      ----

      ReadyNAS 214 Series 4-Bay,

      not sure which one: RN214D...

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hi chathamsolution, 

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Thanks, 

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