NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Issues since move fron ReadyCloud to MyNetgear migration
Since Migrating to the MyNetGear account, 2 things have happenned, using ReadyCloud.
1) the 'Admin Page' Link no Longer works. It Always says "the Admin page can only be accessed when you are on the same Network (LAN) as your device. - which it is.
I have to manually navigate to 192.168.0.3/admin. I use Google Chrome.
2) I can no Longer browse the content on the ReadyCloud page (non-admin) Double clicking on the ReadyNAS Icon, displays 'No Volumes or USB Disks', then shows nothing. This works when browing via the android ReadyCloud Android app, and the contant is fully available when browsing from the PC, or via DNLA devices?
Does anyone know how to fix this?
Other Factors that MAY have cuased this is : I have recently moved to Windows 10. I THINK my the IP address USED to be 192.168.0.2 - so i think it may have changed recently. When I am in my admin page (by going manually) it displays the correct IP addess in the Network Tab.
May thanks
Andrew
Hello Humper,
Yes, enter the Hotmail account after clicking Leave to remove Virginmedia account. I asked if you have Home folder for HumperNAS because clicking Leave will delete its Home folder so it will lose its contents too.
Regards,
15 Replies
Replies have been turned off for this discussion
Hello Humper,
What's the model number of your ReadyNAS? What's the FW version?
ReadyNAS OS6 units should have the latest firmware version to use the upgraded ReadyCloud account. This ReadyCloud account that has been entered to your ReadyNAS Admin page > Cloud tab's ReadyCloud settings is expected to automatically change to the upgraded one once the NAS receives the signal that the account has been upgraded.
Welcome to the community!
Regards,
Hi JennC
the Model Number Is RN10200.
the Firmware is 6.5.0
I log into ReadyCloud.netgear.com using my Email address of my MyNetGear account, Should I be able to see any references to the Username which is on the Admin Page > Cloud Tabs settings?
Also, I have noticed that my MyNetgear Account doesnto have any registered products. When I try To 'Register a Product', upon entering The Serial number it says "This Serial number has been already registered online". When I put in The Date of Purchase, it says "Invalid Manufacture date"
Could this be anything to do with it?
Why does it work when I use the android app (readycloud)?
Many thanks
Andrew,
Hello Humper,
In the admin page under Cloud, you will see ReadyCloud, it should show "Signed in as" followed by the myNetgear account that you have registered it with. I am not sure if you did this before, if you have enabled this ReadyCloud before then you must have home shares for the ReadyCloud user/s, please make sure you backup the home shares, or should I say make sure to always have full backup.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
