ReadyCloud to MyNetgear migration

Hi KSD,

It seems that your account have upgraded to MyNetgear Account correctly.

"When log in with MyNETGEAR account, it shows that is account is  not linked with any device.

I then log in with as adminstrator,  I can see the user name and the email address appeared as a cloud user. How to sort out this problem ?"

----Does your cloud account's own home folder have some contents? If it have some contents, you can backup them to a share, then leave your nas from cloud and  join to cloud with any valid MyNetgear account.  Then check if your issue is ok.

Notes: Leave nas from cloud would delete cloud account's home folder and all email-links and weblinks.

"My second queaiton is how to link the deviice (RN102) to a brand new MyNETGEAR account ?"

----Sure, you can leave nas from cloud and join to cloud with any valid MyNetgear account.

"My third quesiton is that  can one MyNETGEAR account be used to  log in with more than one device."

-----Yes, one MyNetgear account can access many nas devices, as long as you want. The only thing you need to do is join the nas devices to cloud with same MyNetgear account. Or invite your Mynetgear account to access a share.

For example, you have nasA and nasB, and Mynetgear account1 and account2.  You can join nasA and nasB to cloud with Mynetgear account1. Then sign in https://readycloud.netgear.com with account1, then you can access all shares of nasA and nasB there.

 Or you can join nasA with account1, nasB with account2.  Then sign in with https://readycloud.netgear.com with account1, select nasA's a share to share it with full folder access for account2. After account2 confirm the invitation, sign in https://readycloud.netgear.com with account2. you can access nasB's all shares and access nasA's one share.

"How to set the level of assess (authority) with each mynetgear account"

-----After you invite a MyNetgear account, then you can set share access permission read-write/read-only/Disabled to this invitee user on Manage tab->shared Folders section.

How to locate cloud account’s own home folder ? Tried to remove cloud user but cannot .a sit says “This device is joined to ReadyCloud.to remove a user, visit ReadyCloud” What should I do ?

What do you mean by leave nas ? (Sign out ?_) Join to cloud means log on with MyNETGEAR account ? The problem is MyNETGEAR account cannot log into any nas ( always saying the account is not linked with any device). I believe this new firmware is not carefully designed and tested.

It is now very frustrating to use Netgear NAS !