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uffgnu14's avatar
uffgnu14
Luminary
Jun 21, 2016
Solved

ReadyCLOUD Windows client 1.12 not showing home folder

ReadyNAS Ultra2 Plus
RN OS 6.5.0/6.5.1-RC1
ReadyCLOUD 1.12.1259.456 for Windows
Windows 10 Home

Hi
 
I don't see any home folder, neither "home", email-address(MyNetgear-account) or other home folder.
Doesn't matter if local or remote connection.
Shouldn't I see any of these folders when Signed in with RCMyNetgear admin-account?
With RC portal I can see all home folders and with the RC mobile client I can see my home folder.
 
Regards,
Ulf
  • Hi
     
    ReadyCLOUD Windows client is working fine although I have to wait quite long until connected.  
     
    Regrds,
    Ulf

6 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello uffgnu14,

     

    When you click any of the shared folders this will open Windows explorer, can you see the home share when you go to root directory?

     

    Regards,

    • uffgnu14's avatar
      uffgnu14
      Luminary
      Hi JennC
       
      By first using a folder listed in ReadyCLOUD client I can get to
      my home folder (MyNetgear mail-account) within Explorer.
       
      Regards,
      Ulf
      • vjohnson's avatar
        vjohnson
        Aspirant

        uffgnu14 wrote:
        Hi JennC
         
        By first using a folder listed in ReadyCLOUD client I can get to
        my home folder (MyNetgear mail-account) within Explorer.
         
        Regards,
        Ulf

        So how do I sync my home folder using the ReadyCLOUD app if I can't see it? Yes I can get to it through file explorer, but what I want to do is sync my home folder. Please help.

  • Hi
     
    ReadyCLOUD Windows client is working fine although I have to wait quite long until connected.  
     
    Regrds,
    Ulf

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