ReadyCloud won't discover new ReadyNAS 102

TNIS79 wrote:

Hello, thanks for responding. I have tried on IE, Chrome and Firefox and all give identical results. I have downloaded the new firmware 6.0.5 and it is still giving me the same result. The only difference now is that when I try to discover the device, it fails immediately after about 3 seconds whether I press the button or not. I'm using an Actiontec PK5000 modem that is pretty basic and I'm pretty sure there are no major firewalls enabled. Does anyone have any ideas?

Hi~
You can just go to the admin page Cloud->Cloud Services, tick ReadyCloud. Enter your cloud account. It's the same as register from cloud wizard.

And for discovery behavior, it's like this:
1. After factory default , before go to admin page, you can discover your NAS box in cloud portal.
2. If you go through the local setup wizard or just cancel it(after factory default, launch https://your_nas_ip will go to local setup wizard first), you cannot discover your box in cloud portal then.
3. Now you can press the backup button in the front panel of your RN102/104/312/314 for 5 seconds, and for RN316/516 you can just press up or down button of the touch pad to find a option for turning on discovery. Then you can discover your box in cloud portal.
4. If you're already registered into cloud, even you re-turn on discovery, your box cannot be listed in cloud portal discovery page unless you enter the SN and search it. But this one hasn't in the released cloud portal yet. We will update the cloud portal later.