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Forum Discussion
ReadyCloud won't discover new ReadyNAS 102
Hello, I got a new ReadyNAS 102 2-Bay, Diskless RN10200 out of the box yesterday (and put in a third party HDD). So far everything seems is working fine except I am having problems with ReadyClou...
I have had the same problem as everyone else (albeit for the ReadyNas 104, but I guess it's essentially the 102 with 2 more bays)..........but it looks as though the problem is now fixed. Hope this helps others.
For the record, I am running the latest firmware and software.
In my case, I was getting as far as the last step in the discover stage, hitting the backup button for final confirmation, seeing "thanks" on the NAS screen and then 5 seconds later getting a timeout message from the PC saying my 3 minutes was up, even though it was only about 10 seconds. I tried this and a several other things a number of times without success. I also followed Leia's instructions and performed a factory reset, went straight to readycloud but still had the problem above.
The solution - I've done this twice now - is after the factory reset, access the NAS from Raidar, go to the cloud tab, ensure the ReadyCoud checkbox is ticked, click onto the ReadyCloud link and log into your ReadyCloud account (if you haven't set one up already you will need to). Your device should now be remembered.
The first time I did this, I might have searched on the NAS' S/N to locate the device (I don't recall precisely) but in any case I'm not sure that's necessary; I didn't do it after the second factory reset when the NAS was not initially recognized on ReadyCloud. I have been using IE10.
Hope it helps others.
For the record, I am running the latest firmware and software.
In my case, I was getting as far as the last step in the discover stage, hitting the backup button for final confirmation, seeing "thanks" on the NAS screen and then 5 seconds later getting a timeout message from the PC saying my 3 minutes was up, even though it was only about 10 seconds. I tried this and a several other things a number of times without success. I also followed Leia's instructions and performed a factory reset, went straight to readycloud but still had the problem above.
The solution - I've done this twice now - is after the factory reset, access the NAS from Raidar, go to the cloud tab, ensure the ReadyCoud checkbox is ticked, click onto the ReadyCloud link and log into your ReadyCloud account (if you haven't set one up already you will need to). Your device should now be remembered.
The first time I did this, I might have searched on the NAS' S/N to locate the device (I don't recall precisely) but in any case I'm not sure that's necessary; I didn't do it after the second factory reset when the NAS was not initially recognized on ReadyCloud. I have been using IE10.
Hope it helps others.
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