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Forum Discussion
ReadyCloud won't discover new ReadyNAS 102
Hello, I got a new ReadyNAS 102 2-Bay, Diskless RN10200 out of the box yesterday (and put in a third party HDD). So far everything seems is working fine except I am having problems with ReadyClou...
My issue is very similar and I got it resolved with help from Netgear online chat.
I was able to set myself up with readycloud, but all subsequent users could not access it.
1. go to remote.readynas.com. Find the user account that isn't working and delete it from here.
2. Go back to readycloud and login as the admin account. Go to Manage. Delete the user from there. (this does not delete them off the NAS)
3. Go back to remote.readynas.com. Create the user account again. Make sure that the username matches the username in readynas admin. I recommend using email address for username in all places and assume everything is case sensitive. If there's a mismatch, the user can't see the drives they should have access to.
4. Go back to readycloud. Invite the user again.
5. Login as the user. Confirm access.
Yeah, it's a mess. Will be easier here on out. This certainly isn't meant for an environment with a lot of users.
I was able to set myself up with readycloud, but all subsequent users could not access it.
1. go to remote.readynas.com. Find the user account that isn't working and delete it from here.
2. Go back to readycloud and login as the admin account. Go to Manage. Delete the user from there. (this does not delete them off the NAS)
3. Go back to remote.readynas.com. Create the user account again. Make sure that the username matches the username in readynas admin. I recommend using email address for username in all places and assume everything is case sensitive. If there's a mismatch, the user can't see the drives they should have access to.
4. Go back to readycloud. Invite the user again.
5. Login as the user. Confirm access.
Yeah, it's a mess. Will be easier here on out. This certainly isn't meant for an environment with a lot of users.
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