ReadyNAS 102 - ReadyCloud Cannot Discover Device

Hi Stephen, Thanks for coming back.
Well, the problem is further down than that, although I was stuck there for sometime (I could not move the slider to the "On " position: it would ask to join, I would supply my credentials and they would came back in red, suggesting that they were incorrect; I tried different capitalisations, then tried to create the user ID, knowing that I had done it already, and it would say that the user existed already, eventually I created another ID, XXXX_2 and then Bingo! it worked!
So now I could Sign in.......
Unfortunately, at that very moment, the "Services" icon, which was green, turned Red, Services became unavailable and that was it. NAS is offline/not registered, the "discover" button does not work (or maybe it works, the point is that NAS is not registering itself to the ReadyCLOUD services, so, obviously, ReadyCLOUD cannot discover it, as it isn't there...)
So back to my original question: how do you convince NAS to "register" to the ReadyCLOUD portal?

Incidentally, I later discovered in the Logs half a dozen or more entries which said that I had deleted the user ID (with various spelling capitalisation). These logs entries presumably took place before I created the 2nd ID (I am not near the NAS, I cannot check right now) and somewhat explain why I could not Sign-in with the original ID. Strange because I don't deleted anything, I simply tried to Sign-in, and then to Create the (same) ID, thinking that maybe ReadyCLOUD required its own registration.
btw, I also tried to search using what I thought it was the serial number - infact now I realise that it was the NAS id on the network, which includes letters, hyphens and underscores, and was not accepted - is there an easy way to see the serial number (it maybe in one of the infos popup screens). But I guess that the search would have failed anyway, as NAS was not yet registered on the CLOUD portal