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Forum Discussion
shaunleblanc
Oct 22, 2017Aspirant
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working Since updating to the above details the media backup won't work. It will sit in a state of uploading and never...
Anonymous
Oct 28, 2017Hi shaunleblanc,
Have you tried uninstalling and re-installing the iOS app and check if you will still have the same issue?
Welcome to the community!
Regards,
JohnM_S
NETGEAR Community Team
Anonymous
Nov 04, 2017Hi shaunleblanc,
I tested the Readyckoud v2.0.0 on iOS 11.1 and Media Backup was working. Have you tried updating your Apple device to iOS 11.1?
Regards,
JohnM_S
NETGEAR Community Team
- BaldmanNov 05, 2017AspirantHi - running IOS11.1 and it’s still not working :(
- dhamsherNov 08, 2017Tutor
I have update to 11.1, disabled then enabled, and reset the media sync and i am still having the problem. I am about ready to return this thing if someone doesn't get this key feature fixed soon.
- rjm676Nov 15, 2017GuideReadycloud v2.0.0 has not worked since it was released on iOS. Readycloud website works. Readyshare under Genie works with iOS 11. Please bring this to the attention of the Readycloud development team. Previous version of iOS Readycloud worked fine!
- shaunleblancNov 16, 2017Aspirant
Hi John,
Yes, I did update to iOS 11.1 and it still doesn't work.
I'm not hearing anything from Netgear about fixing this. Unless a fix is out soon I'm going to ditch this NAS and get a Qnap or Synology. I have friends who have those and there is zero issues.
- JohnCM_SNov 21, 2017NETGEAR Employee Retired
Hi all,
We already reported this to the Readycloud engineering team. We are still waiting for a feedback from them.
Regards,
JohnCM_S
NETGEAR Community Team- shaunleblancDec 07, 2017Aspirant
Looks like some progress was made in a different thread. Hopefully this will be a fix we can all get our hands on. So far this has taken too long.
- JohnCM_SDec 12, 2017NETGEAR Employee Retired
Hi shaunleblanc,
I believe the beta firmware for that thread is for that router only. The Readycloud engineers are still working for a fix that will work for the NAS as well. We will provide an update as soon as we get a feedback.
Regards,
JohnCM_S
NETGEAR Community Team
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