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Forum Discussion
Solved
ReadyNas cannot connect to READYCLOUD
I am having trouble connecting my Netgear Nas 104 to ReadyCloud.
I am using Software 6.8.1
I am able to see the Nas in the ReadyCloud and am signed in, but I cannot bring it online through the po...
First off, Is there any way to make this a closed discussion? I don't want other people answering questions meant for me.
Secondly, please look at the thread. We are now going around in circles. I have already answered that I have tried to create new accounts. I NEED THIS BUMPED UP TO A HIGHER SUPPORT LEVEL. I need someone to look at the logs which were sent. If needed, I would like someone to login and see whats happening.
I have been thorugh the trouble shooting steps.
Can you check to see if there is a remnant of your ReadyNAS in any of your ReadyCLOUD accounts? If so, delete it and try again. If still having a problem rejoining, please enable Secure Diagnostics mode and PM me your code.
This issue is fixed when old ReadyCLOUD registration file is removed.
- My problem was solved, but maybe giving directions on how to do that woluld help others.
- Yes, please tell us how this was fixed.
- Hi Deniro,
Which file do I need to remove? Please advise how to remove ReadyNAS registration file.
Hello willyb
ReadyCLOUD registration file is /opt/readycloud/etc/registration.conf,you can move this file to create a backup then register ReadyCLOUD again.
command is
#mv /opt/readycloud/etc/registration.conf /opt/readycloud/etc/registration.conf.bak
if the issue is fixed,please pm me with the content of your old registration.conf,I need to reproduce the issue in house.
Retired_Member wrote:
ReadyCLOUD registration file is /opt/readycloud/etc/registration.conf
Note you need ssh access to get to this file.
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