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Forum Discussion
magiccow
Oct 30, 2016Aspirant
ReadyNAS Windows app does not work
The RAIDar app (6.2) correctly identifies my NAS, but the ReadyCloud app tells me that I have no registered devices. Also the discover page on http://readycloud.netgear.com/ tells me that I have no ...
kohdee
Nov 01, 2016NETGEAR Expert
magiccow wrote:
The RAIDar app (6.2) correctly identifies my NAS, but the ReadyCloud app tells me that I have no registered devices. Also the discover page on http://readycloud.netgear.com/ tells me that I have no devices.
The ReadyCloud app also crashes, saying "Too many automatic redirections were attempted"
(This is Windows 10)
RAIDar does a local lookup of ReadyNAS devices. ReadyCLOUD app requires you to join ReadyCLOUD.
https://readycloud.netgear.com/client/index.html#page=discoverdevices will look up devices that are internet conencted and will try to reverse lookup your ReadyNAS. If this shows "no devices detected" then either 1) your ReadyNAS cannot reach the internet or 2) your ReadyNAS is not in discoverable mode. Press and hold backup button for 10 seconds on 2 and 4 bay units and hold the OK button for 10 seconds on 6 bay models.
Logging into ReadyCLOUD and seeing the "No Devices" means your device is not joined to ReadyCLOUD.
ReadyCLOUD app producing the .NET error message is a known issue and I opened a bug on it last week when I upgraded ReadyCLOUD.
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