NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tomas_v
Mar 04, 2021Aspirant
Timeout while connecting via Readycloud
Hi, recently I cant connect to my two NASes via Readycloud I just get: Error: 5000000001 Timeout sending message to device ReadyCloud does show me both NAS, but when trying to browse it time...
- Mar 04, 2021
Hi tomas_v,
Are both NAS devices connected on the same network?
You can check first the Internet and Service status of your NAS by logging in to the local admin page, then go to the Cloud tab. Both the Internet and Service should have a green check on them.
You can also try leaving then rejoining the NAS to ReadyCLOUD and see if that helps.
Regards,
JohnCM_S
Mar 04, 2021NETGEAR Employee Retired
Hi tomas_v,
Are both NAS devices connected on the same network?
You can check first the Internet and Service status of your NAS by logging in to the local admin page, then go to the Cloud tab. Both the Internet and Service should have a green check on them.
You can also try leaving then rejoining the NAS to ReadyCLOUD and see if that helps.
Regards,
- tomas_vMar 04, 2021Aspirant
Thanks John,
leaving and joining back did help. Both are now working on ReadyCloud again.
Thank you
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!