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tomas_v's avatar
tomas_v
Aspirant
Mar 04, 2021
Solved

Timeout while connecting via Readycloud

Hi, recently I cant connect to my two NASes via Readycloud I just get: Error: 5000000001 Timeout sending message to device   ReadyCloud does show me both NAS, but when trying to browse it time...
  • JohnCM_S's avatar
    Mar 04, 2021

    Hi tomas_v,

     

    Are both NAS devices connected on the same network?

     

    You can check first the Internet and Service status of your NAS by logging in to the local admin page, then go to the Cloud tab. Both the Internet and Service should have a green check on them.

     

    You can also try leaving then rejoining the NAS to ReadyCLOUD and see if that helps.


    Regards,

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